Aetna Insurance Review & Ratings (2024)

As one of the largest providers in America, Aetna health insurance offers a variety of plans to fit most needs. With an average monthly price of $421 for an individual plan for a 30-year-old, Aetna health insurance rates are usually affordable. Aetna also provides Medicare and Medicaid coverage.

UPDATED: Mar 11, 2024Fact Checked

Kristine Lee

Licensed Insurance Agent

Kristine Lee is a licensed insurance agent and one of The Zebra’s in-house content strategists. With a background in copywriting, she covers the ins and outs of the home and car insurance industries. She has been a contributor to numerous publications focused on the nuances of insurance, including on The Points Guy.

Licensed Insurance Agent

Brandon Frady

Licensed Insurance Agent

Brandon Frady has been a licensed insurance agent and insurance office manager since 2018. He has experience in ventures from retail to finance, working positions from cashier to management, but it wasn’t until Brandon started working in the insurance industry that he truly felt at home in his career. In his day-to-day interactions, he aims to live out his business philosophy in how he treats hi...

Licensed Insurance Agent

UPDATED: Mar 11, 2024

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

UPDATED: Mar 11, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance company and cannot guarantee quotes from any single insurance company.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Mar 11, 2024Fact Checked
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Aetna Inc.

Average monthly rate for healthy individuals:

N/A

A.M. Best rating:

A (Adequate)

Complaint level:

Low

Pros

  • Comprehensive coverage options
  • Wide range of insurance products
  • Innovative tech-driven solutions
  • Extensive network of healthcare providers
  • Variety of discounts and cost-saving initiatives

Cons

  • Potentially higher rates for some policies
  • Customer service experiences may vary
  • Complexity in navigating coverage options

Final Verdict: Review of Aetna Inc.

The article offers an extensive overview of Aetna Insurance, an established company known for its diverse range of insurance products, including car, home, health, life, and business insurance. It delves into Aetna’s history, mission centered on providing comprehensive coverage at competitive prices, and its commitment to innovation and social responsibility.

Highlighting Aetna’s vast array of services, from health advocacy to retirement planning, the article emphasizes the company’s wide-reaching presence across all 50 states and internationally.

It outlines Aetna’s cost structures, discounts available for customers, and its reputation for efficient claim processing while showcasing its tech-driven solutions through mobile app features, digital tools, and online account management capabilities.

Customer feedback applauds Aetna’s responsive customer service and efficient claims resolution, praising the company’s flexibility and commitment to meeting policyholders’ needs. Ultimately, the article positions Aetna Insurance as a reputable and versatile insurance provider catering to diverse insurance needs with a strong emphasis on customer-centric solutions.

What You Should Know About Aetna

What You Should Know

  • Aetna offers employer health insurance and a limited number of individual plans
  • Aetna health insurance plans partner with CVS to provide pharmacy savings
  • Rates from Aetna typically match the national average for health insurance

Welcome to our comprehensive guide on Health Alliance medical plans and insurance coverage. In this article, we will explore the various aspects of Health Alliance medical plans, including the benefits, coverage options, and cost considerations. We’ll delve into the key topics such as understanding Health Alliance’s mission, the types of medical plans they offer, and the coverage details.

To find the best insurance rates tailored to your specific needs, simply enter your zip code and let us help you compare quotes from the top insurance companies in your area. Take the first step towards securing reliable and affordable health insurance coverage by making an informed decision.

Aetna Insurance History and Mission

Aetna’s roots date back to 1853 when it was founded as a small fire insurance company in Hartford, Connecticut. Since then, the company has grown to become one of the largest and most respected insurance companies in the United States. Aetna’s mission is to provide their customers with the highest level of service and the most comprehensive coverage options, at a competitive price.

Aetna’s mission is to provide customers with the highest level of service and the most comprehensive coverage options, at a competitive price. The company is committed to helping customers understand their insurance options and make informed decisions about the coverage they need.

Aetna also places a strong emphasis on innovation, using new technologies and data analytics to improve the customer experience and make insurance more accessible and affordable for everyone.

Aetna has a strong commitment to social responsibility and giving back to the communities where they operate. They have a strong focus on improving the healthcare and well-being of their customers and providing support to the community through various programs, events, and charitable initiatives.

Aetna Insurance Coverage Options

Aetna offers a wide range of insurance products and services, including car insurance, home insurance, health insurance, and more. With Aetna, you can customize your car insurance policy to fit your specific needs and budget.

They offer standard coverage options such as liability, collision, and comprehensive coverage, as well as additional options like roadside assistance and rental car coverage. Aetna offers a wide range of insurance products and services, including:

  • Car insurance: Aetna provides standard car insurance coverage options such as liability, collision, and comprehensive coverage, as well as additional options like roadside assistance and rental car coverage. Customers can customize their car insurance policies to fit their specific needs and budget.
  • Home insurance: Aetna offers home insurance policies that provide coverage for the structure of your home, personal property, and liability. They also offer additional options like flood insurance and umbrella insurance.
  • Health insurance: Aetna provides health insurance plans for individuals, families, and businesses. They offer a variety of plan options, including HMO, PPO, and POS plans, as well as Medicare and Medicaid plans. Aetna also offers a range of other health-related products and services such as vision and dental insurance, prescription drug coverage, and more.
  • Life insurance: Aetna offers various types of life insurance options, encompassing term life, whole life, and universal life insurance. They also offer accidental death and dismemberment coverage, as well as long-term care insurance.
  • Business insurance: Aetna provides a variety of insurance products and services for businesses of all sizes, including liability insurance, workers’ compensation insurance, and property insurance. They also offer specialized insurance options for certain industries, such as construction and healthcare.
  • Retirement services: Aetna provides retirement planning and investment services, including 401(k) plans, individual retirement accounts (IRAs), and pension plan administration.

In addition to these products, Aetna also offers a range of other services such as health savings accounts, flexible spending accounts, and health advocacy services. The company is also well-known for its telemedicine services, offering virtual consultations and remote monitoring for many of its health insurance plans.

Aetna’s wide range of products and services allows customers to bundle their insurance coverage and save money. They also have a strong focus on customer service, providing support and resources to help customers understand their insurance options and make informed decisions about their coverage. Aetna Insurance is offered in most states of the United States.

States Where Aetna Offers Insurance

Aetna is a large insurance company that operates in all 50 states in the United States. This means that their insurance products and services are available to customers in every state in the country. Aetna is also available in the District of Columbia and Puerto Rico.

Aetna also operates internationally in certain countries such as China, India, and the United Arab Emirates. It’s important to note that the specific products and services offered, as well as the cost of those services, may vary depending on the state where the customer is located.

Additionally, certain discounts may only be available in certain states. It’s always a good idea to check the availability of their services and any other details on their website or by contacting them directly.

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Aetna Insurance Rates Breakdown

The cost of Aetna insurance varies depending on factors such as your location, driving record, and the type of coverage you choose. However, Aetna is known for providing competitive pricing and a variety of discounts for customers. They offer discounts for good drivers, multiple cars, and more.

For car insurance, the premium will depend on factors such as the make and model of the car, the age and driving history of the driver, and the level of coverage chosen. For example, a young driver with a sporty car will typically pay a higher premium than an older driver with a more modest vehicle, underlining the significance of finding the best car insurance for young adults. Similarly, a driver with a history of accidents or traffic violations will pay more than a driver with a clean record.

For home insurance, the premium will depend on factors such as the location of the home, the age and condition of the home, and the level of coverage chosen. For example, a home in a high-risk area for natural disasters such as floods or earthquakes will typically cost more to insure than a home in a low-risk area.

For health insurance, the premium will depend on factors such as the age and health of the individual, the level of coverage chosen, and whether the individual is purchasing coverage through the government’s health insurance marketplace or through an employer.

It’s important to keep in mind that the best way to get an accurate estimate of the cost of insurance with Aetna is to get a quote from the company. You can contact Aetna directly or use their website to get a quote and compare rates with other insurance companies.

Aetna Discounts Available

Aetna Insurance offers a variety of discounts for customers, including discounts for good drivers, multiple cars, and more. Customers can also save money by bundling their car insurance with other Aetna products and services, such as home insurance or health insurance.

Aetna offers a variety of discounts to help customers save money on their insurance coverage. Some of the discounts available through Aetna include:

  • Safe driver discount: Customers who have a clean driving record and maintain a good credit score may qualify for a discount on their car insurance premium.
  • Multi-policy discount: Customers who bundle their car insurance with other types of coverage, such as home insurance, may qualify for a discount on their overall premium.
  • Good student discount: Students who maintain a good grade point average may qualify for a discount on their car insurance premium.
  • Anti-theft discount: Customers who install anti-theft devices on their vehicles may qualify for a discount on their car insurance premium.
  • Home security discount: Customers who install security systems in their homes may qualify for a discount on their home insurance premium.
  • Early-bird discount: Customers who purchase their insurance coverage well in advance may qualify for a discount on their premium.
  • Low mileage discount: Customers who drive fewer miles than average may qualify for a discount on their car insurance premium.
  • Electronic billing discount: Customers who enroll in electronic billing and payment may qualify for a discount on their premium.

Discounts may vary by state, and the availability and amount of discounts may vary depending on the type of coverage and the specific policy. Customers can contact Aetna or check their website for more information about the discounts available in their state.

It’s worth noting that Aetna also offers discounts for certain groups such as AARP members, military personnel, and students. Additionally, the company also has a wellness program that rewards customers for making healthy choices, which can also give them discounts on their premiums.

Trusting Aetna Insurance With Your Claims

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

Aetna Insurance prioritizes convenience for its customers when it comes to filing claims. They offer multiple channels for filing claims, including online, over the phone, and through mobile apps. This flexibility ensures that policyholders can choose the method that best suits their preferences and needs.

Whether you prefer the ease of submitting a claim online, the personal touch of speaking with a representative over the phone, or the convenience of using a mobile app, Aetna has you covered.

Average Claim Processing Time

Aetna Insurance is committed to efficient claim processing to provide policyholders with prompt resolution. While specific processing times may vary depending on the type of claim and individual circumstances, Aetna strives to expedite the process to ensure customers receive the benefits they are entitled to in a timely manner.

Fast claim processing is essential in alleviating stress during challenging times and underscores Aetna’s dedication to customer satisfaction.

Customer Feedback on Claim Resolutions and Payouts

Aetna Insurance has garnered positive feedback from customers regarding their claim resolutions and payouts. Policyholders appreciate the company’s responsiveness and commitment to addressing their claims efficiently. Aetna’s reputation for delivering on its promises and providing fair payouts has contributed to its strong standing in the insurance industry.

Tech-Driven Insurance Solutions by Aetna Insurance

Mobile App Features and Functionality

Aetna Insurance offers a feature-rich mobile app that empowers policyholders with convenient tools and functionality. Through the app, customers can access their insurance information, view policy details, check claims status, and even find healthcare providers.

The app’s user-friendly interface and comprehensive features enhance the overall insurance experience, providing policyholders with easy access to essential information and resources on the go.

Online Account Management Capabilities

Aetna’s online account management capabilities are designed to simplify the insurance experience. Policyholders can manage their accounts effortlessly by logging into their online accounts. This platform allows them to update personal information, make payments, track claims, and explore various insurance options.

Aetna’s commitment to digital innovation ensures that customers have the flexibility and control they need to manage their policies conveniently.

Digital Tools and Resources

Aetna Insurance offers a range of digital tools and resources to support their customers’ healthcare and insurance needs. These resources may include health and wellness apps, online educational materials, and access to telemedicine services.

By leveraging technology, Aetna aims to empower policyholders to make informed decisions about their health and insurance coverage while providing them with the digital tools necessary to navigate the complexities of the modern healthcare landscape.

How Aetna Ranks Among Providers

Comparing health insurance providers can depend on various factors such as coverage options, customer service, network of healthcare providers, affordability, and overall satisfaction. Health Alliance and Aetna are both recognized names in the health insurance industry, each with its strengths and areas of focus.

Health Alliance often stands out for its regional approach, offering localized plans and networks that might be more specific to certain areas. Their emphasis might be more on community-based healthcare, which could appeal to individuals seeking a closer connection to local healthcare providers.

On the other hand, Aetna is a nationally recognized insurer known for its extensive network, innovative solutions, and a wide array of insurance products beyond health insurance. Aetna often provides a broad range of coverage options and innovative programs, such as telemedicine services and wellness initiatives.

To determine how Health Alliance and Aetna rank among providers, it’s crucial to consider:

  • Coverage and Plans: Compare the specific health insurance plans, their coverage options, deductibles, copayments, and exclusions offered by both providers.
  • Network of Providers: Check if your preferred doctors, hospitals, and specialists are part of the insurance network. A larger network might offer more flexibility in choosing healthcare providers.
  • Customer Service: Evaluate customer reviews and experiences regarding ease of claims, responsiveness, and overall satisfaction with both Health Alliance and Aetna.
  • Costs and Affordability: Compare premiums, out-of-pocket expenses, and the availability of discounts or cost-saving initiatives offered by each provider.
  • Additional Services: Consider any additional services or benefits provided, such as wellness programs, digital tools, or specific healthcare support.
  • Regional Presence: Health Alliance might have a stronger presence in certain regions, providing more localized plans and services compared to Aetna’s broader national coverage.

By considering these factors and conducting thorough research or seeking expert advice, you can better assess how Health Alliance and Aetna rank among health insurance providers based on your specific needs and preferences.

Customer Reviews for Aetna Insurance

Aetna Insurance has generally received positive reviews from customers. Many customers report that the company is easy to work with and that the claims process is efficient. Some customers have reported that the rates are high, but many have found that the discounts offered by the company more than makeup for it.

One of the strengths of Aetna is the variety of coverage options they offer. Aetna provides a wide range of insurance products, including car, home, health, and life insurance. They also offer different plans that can be tailored to the customer’s needs, which can help to lower the overall cost of insurance.

Aetna’s customer service is generally considered to be responsive and helpful, with many customers praising the company for their ability to quickly resolve issues and answer questions.

Frequently Asked Questions

What is Aetna Insurance?

Aetna Insurance is a health insurance company that offers a range of health insurance products, including medical, dental, and vision insurance. The company also offers Medicare and Medicaid plans, as well as other insurance products such as life insurance and disability insurance.

How is Aetna Insurance rated?

Aetna Insurance has an A (Excellent) rating from AM Best, which is a credit rating agency that specializes in the insurance industry. This rating indicates that Aetna Insurance has a strong financial position and is likely to meet its obligations to policyholders.

What types of health insurance plans does Aetna Insurance offer?

Aetna Insurance offers a range of health insurance plans, including HMOs, PPOs, POS plans, and consumer-directed health plans. The company also offers Medicare Advantage plans, Medicare Supplement plans, and Medicaid plans.

How can I get a quote for health insurance from Aetna Insurance?

You can get a quote for health insurance from Aetna Insurance by visiting the company’s website and using the “Get a Quote” tool. You can also contact a licensed insurance agent who represents Aetna Insurance to get a quote and discuss your options.

Is Aetna Insurance a good company?

Aetna Insurance has a strong financial rating from AM Best, which is a positive indicator of the company’s financial stability. However, like all insurance companies, the quality of customer service and claims handling can vary depending on individual experiences. It’s a good idea to read reviews and get recommendations from friends and family before choosing a health insurance company.

How can I find a doctor who accepts Aetna Insurance?

You can find a doctor who accepts Aetna Insurance by using the company’s online provider directory.

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Kristine Lee

Licensed Insurance Agent

Kristine Lee is a licensed insurance agent and one of The Zebra’s in-house content strategists. With a background in copywriting, she covers the ins and outs of the home and car insurance industries. She has been a contributor to numerous publications focused on the nuances of insurance, including on The Points Guy.

Licensed Insurance Agent

Brandon Frady

Licensed Insurance Agent

Brandon Frady has been a licensed insurance agent and insurance office manager since 2018. He has experience in ventures from retail to finance, working positions from cashier to management, but it wasn’t until Brandon started working in the insurance industry that he truly felt at home in his career. In his day-to-day interactions, he aims to live out his business philosophy in how he treats hi...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Free Insurance Comparison

Compare quotes from the top insurance companies and save!

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