AAA Renters Insurance Reviews
4.15 / 5 based on 23 Reviews | Submit Your ReviewSatisfactionClaimsCostBillingService
AAA Insurance was founded in the early 1990's by the American Automobile Association. The company sells both auto and home insurance, and is available through dedicated AAA agents. Unlike most insurance companies, AAA insurance limits the policies they write to members of the auto club. The total assets of the company are estimated at around $425 million, and total amount of existing premiums is around $234 million.
Company Information3055 Oak Road
Walnut Creek, CA 94597
(877) 819-9064 (Fax)
Last Updated: 2019-08-23
Company Reviews (23)
More issues than I have time to type!!!, November, 2014
If I could give AAA of Southern California 0 stars I would. As a consumer, I have never been treated with as much disrespect as I was today by the Insurance Branch Manager Brian ********. From the get go, my Husband and I were treated like scum. He was abrupt, smug and unwilling to hear us out. In a nut shell, due to the incompetence and lack of follow through of our Insurance Agent Jennifer ********, our auto and renters policy had been canceled by no fault of our own. I even went into the office when the original issue occurred in October of 2012 to have all of our policies reinstated. Less than a month later the policy (unbeknownst to us) was canceled again as Jennifer failed to file the appropriate form with the underwriter to reinstate the renters policy. Fast forward to 11/2014 we had a flood with a loss and called to file a claim at which time we were told that we did not have a renterâ€™s policy effective October 2012. Furthermore, I have correspondence in July 2013 to Jennifer indicating that we have moved to a new address and that I would like to have my address and RENTERS POLICY updated to the new house. An email was received in August 2013, after I had to contact her again wanting to know if the changes had been made and at no time did she mention that I no longer had a current renters policy. Had I been made aware of the situation in 2013 more than a year before my claim in November of 2014, I certainly would have taken the steps to resolve the matter and have the policy reinstated. No communication was made on their behalf to alert me to the issue. This is only one of the issues that I have encountered while with AAA Insurance.
Affordable and efficient, June, 2015
Would continue with triple a renters insurance but not available in FL.
price , March, 2015
living in 3 story apartment building for last four years . living room/kitchen combined,plus one bedroom and bath. review my expencies for less cost
excellent customer service, July, 2015
solid foundation, been around a long time
prices given are for 1 year, not six months and are still cheaper than others
have many discounts to bring down prices
CHECKING RATES, June, 2014
I am happy with AAA renters insurance and also have my auto policy with them. I just want to check the cost from other companies.
Triple A, January, 2014
Triple A was provided excellent service when I started. Not very happy with the company that recommended for my vehicle repair when damaged by an object flying into the front end. Overall, I have not had very many claims or issues with this company. The main complaint would be very costly insurance
Happy, October, 2012
I think I am happy with this company, but I got an email and just thought I would compare and make sure I am getting the best deal for my money.
pretty ok, August, 2014
trying other things will at ch it is the most best of the int gif tinat there to see and eat and play
Too costly, February, 2014
When purchased new car, found better rate elsewhere, then renter's ins. was raised.
good, March, 2015
can you do better than $79.00 auto ins. and $99.00 renters insurance