AAA Renters Insurance Reviews

  • 4.15 / 5 based on 23 Reviews | Submit Your Review
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    AAA Insurance was founded in the early 1990's by the American Automobile Association. The company sells both auto and home insurance, and is available through dedicated AAA agents. Unlike most insurance companies, AAA insurance limits the policies they write to members of the auto club. The total assets of the company are estimated at around $425 million, and total amount of existing premiums is around $234 million.

    Financial Ratings

    A.M. Best:A+

    Company Information

    3055 Oak Road
    Walnut Creek, CA 94597
    (925) 279-2300
    (877) 819-9064 (Fax)
    http://csaa-insurance.aaa.com


    Last Updated: 2019-11-17

    Company Reviews (23)

  • 35 of 38 people found the following review helpful.

    More issues than I have time to type!!!, November, 2014

    If I could give AAA of Southern California 0 stars I would. As a consumer, I have never been treated with as much disrespect as I was today by the Insurance Branch Manager Brian ********. From the get go, my Husband and I were treated like scum. He was abrupt, smug and unwilling to hear us out. In a nut shell, due to the incompetence and lack of follow through of our Insurance Agent Jennifer ********, our auto and renters policy had been canceled by no fault of our own. I even went into the office when the original issue occurred in October of 2012 to have all of our policies reinstated. Less than a month later the policy (unbeknownst to us) was canceled again as Jennifer failed to file the appropriate form with the underwriter to reinstate the renters policy. Fast forward to 11/2014 we had a flood with a loss and called to file a claim at which time we were told that we did not have a renter’s policy effective October 2012. Furthermore, I have correspondence in July 2013 to Jennifer indicating that we have moved to a new address and that I would like to have my address and RENTERS POLICY updated to the new house. An email was received in August 2013, after I had to contact her again wanting to know if the changes had been made and at no time did she mention that I no longer had a current renters policy. Had I been made aware of the situation in 2013 more than a year before my claim in November of 2014, I certainly would have taken the steps to resolve the matter and have the policy reinstated. No communication was made on their behalf to alert me to the issue. This is only one of the issues that I have encountered while with AAA Insurance.

    • Renters Insurance
    • Murrieta, CA
    • 36 Year Old Female
    • Customer for 2 - 3 Years
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  • 5 of 7 people found the following review helpful.

    Affordable and efficient, June, 2015

    Would continue with triple a renters insurance but not available in FL.

    • Renters Insurance
    • Gainesville, FL
    • 68 Year Old Female
    • Customer for 3 - 5 Years
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  • 5 of 7 people found the following review helpful.

    price , March, 2015

    living in 3 story apartment building for last four years . living room/kitchen combined,plus one bedroom and bath. review my expencies for less cost

    • Renters Insurance
    • Sterling Heights, MI
    • 84 Year Old Female
    • Customer for 5+ Years
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  • 3 of 5 people found the following review helpful.

    excellent customer service, July, 2015

    solid foundation, been around a long time

    prices given are for 1 year, not six months and are still cheaper than others

    have many discounts to bring down prices

    bundle policies

    • Renters Insurance
    • Lake Elsinore, CA
    • 56 Year Old Female
    • Customer for 5+ Years
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  • 2 of 4 people found the following review helpful.

    CHECKING RATES, June, 2014

    I am happy with AAA renters insurance and also have my auto policy with them. I just want to check the cost from other companies.

    • Renters Insurance
    • Escondido, CA
    • 76 Year Old Female
    • Customer for 1 - 2 Years
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  • 1 of 1 people found the following review helpful.

    Triple A, January, 2014

    Triple A was provided excellent service when I started. Not very happy with the company that recommended for my vehicle repair when damaged by an object flying into the front end. Overall, I have not had very many claims or issues with this company. The main complaint would be very costly insurance

    • Renters Insurance
    • San Ramon, CA
    • 49 Year Old Female
    • Customer for 5+ Years
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  • 1 of 1 people found the following review helpful.

    Happy, October, 2012

    I think I am happy with this company, but I got an email and just thought I would compare and make sure I am getting the best deal for my money.

    • Renters Insurance
    • Monett, MO
    • 43 Year Old Female
    • Customer for Less than 6 Months
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  • 1 of 5 people found the following review helpful.

    pretty ok, August, 2014

    trying other things will at ch it is the most best of the int gif tinat there to see and eat and play

    • Renters Insurance
    • Milpitas, CA
    • 30 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 2 people found the following review helpful.

    Too costly, February, 2014

    When purchased new car, found better rate elsewhere, then renter's ins. was raised.

    • Renters Insurance
    • McKinney, TX
    • 52 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 0 people found the following review helpful.

    good, March, 2015

    can you do better than $79.00 auto ins. and $99.00 renters insurance

    • Renters Insurance
    • Wilkes Barre, PA
    • 69 Year Old Female
    • Customer for Less than 6 Months
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  • 1 of 1 people found the following review helpful.

    Very good so far, September, 2015

    • Renters Insurance
    • Costa Mesa, CA
    • 64 Year Old Female
    • Customer for 5+ Years
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  • 1 of 2 people found the following review helpful.

    November, 2012

    • Renters Insurance
    • Ormond Beach, FL
    • 47 Year Old Female
    • Customer for 1 - 2 Years
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  • 1 of 2 people found the following review helpful.

    August, 2012

    • Renters Insurance
    • San Francisco, CA
    • 18 Year Old Female
    • Customer for 5+ Years
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  • 0 of 3 people found the following review helpful.

    February, 2014

    • Renters Insurance
    • San Diego, CA
    • 29 Year Old Female
    • Customer for 5+ Years
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  • 0 of 1 people found the following review helpful.

    July, 2015

    • Renters Insurance
    • San Jose, CA
    • 29 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 1 people found the following review helpful.

    July, 2015

    • Renters Insurance
    • Pinellas Park, FL
    • 42 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 1 people found the following review helpful.

    policy, March, 2014

    • Renters Insurance
    • Sacramento, CA
    • 49 Year Old Female
    • Customer for 2 - 3 Years
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  • 0 of 0 people found the following review helpful.

    November, 2015

    • Renters Insurance
    • Nottingham, MD
    • 30 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 0 people found the following review helpful.

    November, 2013

    • Renters Insurance
    • Canton, MA
    • 24 Year Old Female
    • Customer for 1 - 2 Years
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  • 0 of 0 people found the following review helpful.

    November, 2013

    • Renters Insurance
    • Port Charlotte, FL
    • 43 Year Old Female
    • Customer for 3 - 5 Years
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  • 0 of 0 people found the following review helpful.

    June, 2013

    • Renters Insurance
    • Bakersfield, CA
    • 75 Year Old Female
    • Customer for 2 - 3 Years
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  • 0 of 0 people found the following review helpful.

    October, 2012

    • Renters Insurance
    • San Anselmo, CA
    • 51 Year Old Female
    • Customer for 5+ Years
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  • 0 of 0 people found the following review helpful.

    September, 2012

    • Renters Insurance
    • Henderson, NV
    • 67 Year Old Female
    • Customer for 5+ Years
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