Is Fred Loya a good insurance company?

Fred Loya Insurance is an insurance company based in El Paso, Texas, that offers a range of insurance products, including auto, home, and commercial insurance. The company was founded in 1974 and operates in 11 states across the US, primarily in the southwestern region of the country. When it comes to financial strength, Fred Loya Insurance has received a B++ (Good) rating from A.M. Best, which is a lower rating than many other insurers receive. This rating suggests that the company has a satisfactory ability to meet its financial obligations to policyholders, but may have some susceptibility to adverse economic conditions or changes in underwriting or other business practices. In terms of customer satisfaction, Fred Loya Insurance has received mixed reviews. According to J.D. Power's 2021 U.S. Auto Insurance Study, the company received below-average ratings for overall customer satisfaction among auto insurance companies in the Texas region. Additionally, the company has received a higher than average number of complaints for auto insurance according to the National Association of Insurance Commissioners (NAIC) Complaint Index. Despite the mixed reviews, Fred Loya Insurance offers some benefits to its policyholders, such as discounts for safe driving and multiple policies, as well as bilingual customer service. The company also provides online access to policy information, bill payment, and claims filing. In summary, Fred Loya Insurance has received a lower financial rating from A.M. Best and mixed customer satisfaction reviews. However, the company offers discounts and benefits to its policyholders and provides online access to policy information and claims filing. As with any insurance company, it's important to consider your individual needs and experiences, and to research and compare insurance companies and their products before making a decision.