Is eHealth Insurance a good insurance company?

eHealth Insurance is not an insurance company but an online insurance marketplace that provides a platform for consumers to compare and purchase health insurance plans from different insurance providers. The company was founded in 1997 and is headquartered in Santa Clara, California. In terms of customer reviews, eHealth Insurance has a rating of 4.5 out of 5 stars on Trustpilot, with many customers praising the company's user-friendly platform, knowledgeable customer service, and helpful resources. However, some customers have reported issues with billing and claims processing, which is not entirely within eHealth Insurance's control as they are a marketplace rather than an insurance provider. As an online marketplace, eHealth Insurance provides access to a wide range of insurance plans from multiple insurance providers, which can be helpful for consumers who want to compare different options and find the best plan for their needs and budget. eHealth Insurance also provides resources and tools, such as a plan comparison tool, to help consumers make informed decisions about their healthcare coverage. Overall, eHealth Insurance appears to be a reputable and reliable online insurance marketplace with positive customer reviews. However, it's important to note that as a marketplace, eHealth Insurance does not have control over the insurance plans offered by insurance providers, and issues with billing and claims processing may arise. It's important to carefully review the terms and conditions of any insurance plan before purchasing it and to contact the insurance provider directly for any claims-related issues.