Is Citizens Insurance a good insurance company?

Citizens Insurance, also known as Citizens Property Insurance Corporation, is a non-profit, tax-exempt government entity established in 2002 by the Florida Legislature to provide property and casualty insurance coverage to Florida homeowners who are unable to find coverage in the private insurance market. As a state-run insurance company, Citizens Insurance's main goal is to provide affordable and reliable insurance coverage to Florida residents. The company has over 566,000 policyholders and is the largest property insurance provider in Florida. When it comes to assessing whether Citizens Insurance is a "good" insurance company, it is important to consider a range of factors, including customer satisfaction, financial stability, and coverage options. In terms of customer satisfaction, Citizens Insurance has received mixed reviews. According to J.D. Power's 2020 U.S. Property Claims Satisfaction Study, Citizens Insurance ranks below average in overall customer satisfaction compared to other insurance companies in the South Region. However, according to the 2020 Consumer Reports ratings, Citizens Insurance received a score of 89 out of 100, which is higher than the average rating for all home insurance companies. In terms of financial stability, Citizens Insurance is backed by the State of Florida and has a strong financial rating from A.M. Best, a leading credit rating agency. Citizens Insurance has also taken steps to improve its financial stability in recent years by reducing its exposure to risk and increasing its reserves. When it comes to coverage options, Citizens Insurance offers a range of policies to Florida residents, including homeowners insurance, renters insurance, condo insurance, and flood insurance. The company also offers optional coverage for things like jewelry, artwork, and other high-value items. In conclusion, whether or not Citizens Insurance is a "good" insurance company depends on several factors, including individual experiences and priorities. While the company has received mixed reviews in terms of customer satisfaction, it has a strong financial rating and offers a range of coverage options to Florida residents.