Is American Family a good insurance company?

American Family Insurance (AmFam) is a mutual insurance company that offers a range of insurance products, including auto, home, life, health, and business insurance. The company was founded in 1927 and is headquartered in Madison, Wisconsin. In terms of financial stability, AmFam has been given an "A" rating by A.M. Best, indicating the company has a stable outlook and a strong ability to meet its financial obligations. The company is also a recipient of the J.D. Power Award for highest customer satisfaction in the auto insurance industry. AmFam offers a variety of insurance products, including auto, home, life, and business insurance. They also offer specialty coverages, such as classic car insurance and umbrella insurance. AmFam's policies are sold through a network of exclusive agents, meaning customers can only purchase insurance products from agents who work exclusively with AmFam. AmFam has received generally positive reviews from customers. Customers have praised the company's helpful and knowledgeable agents, as well as their responsive customer service. Additionally, customers have noted that AmFam's policies are generally affordable and provide comprehensive coverage for their insurance needs. One potential downside to AmFam is that the company's exclusive agent network may limit customers' ability to compare rates and coverage options from multiple insurance companies. In summary, AmFam is a mutual insurance company with a strong financial rating and a range of insurance products for individuals and businesses. The company has generally positive customer reviews, with a focus on helpful agents and responsive customer service. However, the exclusive agent network may limit customers' ability to compare rates and coverage options from multiple insurance companies.