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Is UnitedHealthCare a good insurance company?

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UnitedHealthCare is an old and well-established company which includes more than 100 subsidiary companies. The company has more than 70 million customers worldwide, and specializes in health insurance for the elderly segment of the population. UnitedHealthCare is also a participant in providing health care to underprivileged persons through government sponsored programs.

Financial Rating
UnitedHealthCare is rated A by the A.M. Best company, which is an excellent rating but still has room for financial improvement. They have assets of over $50 billion, and reported more than $70 billion in revenues in the most recently reported year. The company is publicly traded under the UNH ticker symbol.

Customer Satisfaction
In online customer satisfaction polls, UnitedHealthCare only received a 19% satisfied customer rating. And while this may seem like an alarming number, it is important to weigh the results of online surveys against the fact that customers who have had unsatisfactory results are much more likely to participate than are happy customers. You might want to research a little further before purchasing a binding contract, but do not take online surveys as a statement of the full truth.

Company Availability
UnitedHealthCare sells insurance in all 50 and other United States possessions. The company employs more than 58,000 people, including their extensive list of dedicated agents. As a group health insurer, UnitedHealthCare is sold through companies and organizations as a primary means of reaching potential customers.

The Bottom Line
UnitedHealthCare is a stable company with millions of customers around the globe. As with any long term purchase or investment, you would be well-advised to investigate more thoroughly before buying a policy or making an investment, but all of the current indicators point to UnitedHealthCare as a trustworthy investment, now and in the foreseeable future. The largest is drawback is a lack of online support, which may or may not have any bearing on the company’s operational policies.

answered Dec 15, 2011 by anonymous
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