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Is Unitrin a good insurance company?

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Unitrin is a full-service insurance company, providing life, home, auto, health and commercial coverage. The company was founded in 1990 and prospered through the 90s, acquiring a major competitor in 2002 to become the corporation it is today. Unitrin is operated in 6 distinct groups, each group handling a particular type of insurance or financial function.

Financial Rating
Unitrin is rated A (excellent) by the A.M. Best financial ratings company. The company is publicly held and stocks can be purchased through the UTR ticker symbol. Unitrin reported assets of $9.3 billion in 2006, with estimated revenues of more than $3.1 billion. Indicators are that Unitrin is a stable company with room for growth and improvement. Investors and policyholders alike have little to fear from choosing Unitrin as a long-term investment.

Customer Satisfaction
In online surveys, Unitrin has a 37% customer satisfaction rating, relatively high for online surveys of this type where unhappy customers are more likely to participate than happy ones. In customer reviews, the auto insurance portion of the company receives high regard, while the home insurance division is reviewed as being slow to settle claims and aggressive in their claim investigation process.

Unitrin Reviews Company Availability
Unitrin is available throughout the United States and its territories, through dedicated agents, independent agents and brokers and through the company's online direct sales. Some lines of insurance are not available in all states, so check for availability either online or through a local representative.

The Bottom Line
Unitrin is a stable insurance company that provides a wide range of insurance policies. While the company does show room for some improvement, policyholders can purchase policies with little fear of the company defaulting. Investors need to be aware that financial organizations are dynamic, meaning that current research should be used before making any long-term investments to ascertain that the company is not experiencing any problems at the time of investment.

answered Nov 14, 2011 by anonymous
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