American Strategic Insurance Review & Ratings (2024)

Welcome to our comprehensive guide on American Strategic Insurance (ASI) and the various aspects of homeowners insurance. In this article, we will explore the key topics related to ASI, including its position among the top homeowners insurance companies in the U.S., its partnership with Progressive, the range of insurance policies offered, coverage options, discounts, the user-friendly website, and financial strength.

Whether you’re looking to protect your home or find better insurance rates, we invite you to enter your zip code and compare quotes from the best insurance providers in your area. Secure the right coverage for your home and enjoy peace of mind knowing you’re well protected.

About American Strategic Insurance

American Strategic Insurance (ASI) is in the top 10 of the largest homeowners insurance companies in the U.S. and belongs to the Progressive Group of Insurance Companies. With the backing of Progressive, ASI is able to offer several types of homeowners insurance policies to its customers.

ASI started out in 1997 by offering homeowners insurance in Florida. Its goal was to become the Progressive of homeowners insurance.

Over time, ASI expanded throughout America and is now offered in 40 states.

In 2015, Progressive purchased the majority interest of the company and has become a major player in homeowners insurance. It also launched an auto insurance program in California, known as ASI Select.

How to Get American Strategic Insurance Coverage

ASI operates through a large group of companies that have independent offices throughout the United States. You can also connect with agents through their online portal which will give you a list of local independent agencies within your area.

You can search for ASI under these company names:

It may or may not be available in your area.

Compare The Best Insurance Quotes In The Country

Compare quotes from the top insurance companies and save!

Auto Home Health Life Business Motorcycle Pet Medicare Rental

 Secured with SHA-256 Encryption

Types of Homeowners Policies Available With ASI

American Strategic Insurance offers a whole host of homeowners products that will fit your needs. Being that it is a large company backed by Progressive, its offerings are comprehensive with many add-ons available to customize your policy. The main policies available are:

Dwelling Structure Coverage

This covers damage done to your primary home and attached structures, such as a patio, garage, or porch. The payout is usually enough to rebuild your home.

Non-Dwelling Structure Coverage

This coverage extends to stand-alone structures on your property, like a fence, shed, or detached carport. The typical payout is 10% of your dwelling coverage.

Personal Property Coverage

This repairs or replaces belongings that have been damaged or stolen and can include insurance for appliances. Payouts range between 50% to 70% of dwelling coverage.

Loss of Use Coverage

This coverage assists in paying your temporary expenses while your home is uninhabitable. You can expect to receive 20% of your dwelling coverage for these expenses.

Additional types of coverage offered through ASI are flood insurance and their HomeShield package.

Flood damage is not covered under a standard homeowners insurance policy. Even if you are in a low-risk flood area, it is wise to purchase this additional insurance.

ASI’s HomeShield package increases the coverage and limits on many of its standard insurance components.

Discounts Through American Strategic Insurance

As a large insurance company, ASI is available to offer several more discounts than its smaller competitors.

ASI offers a home and car insurance discount that consists of adding your car onto a policy offered by an ASI-preferred partner. You can also receive large discounts by being considered a low-risk customer.

There are also several bundling discount opportunities through ASI, including:

• Protective Device. This is a discount for installing protective devices, such as surveillance cameras and alarms.

• Umbrella Policy. Discount available for maintaining an umbrella policy (additional coverage that covers you if your liabilities go beyond your limit).

• New Purchase/New Construction. Discounts received for purchasing a new home or purchasing a home that was built recently.

• Nonsmoker Discount. Available to those who do not smoke in the home.

• Window Protection. Receive a discount for installing impact-resistant windows.

There could be several more discounts available to you, depending on your local office and location. How much these discounts can save you will vary by region.

American Strategic Insurance Website and App

ASI has a very thorough website with a list of all of its insurance products and services. You can search for an agent directly on the website through the search portal.

You can register online to access your ASI policy. Within its policyholder portal, you are able to make payments, report a claim, contact your local agent, and make basic changes to your account.

Currently, there is no smartphone app offered by ASI. However, Progressive has an app that is rated 4.6 stars, and you may be able to access your policy through it.

There is also an agent login portal that offers lots of management features for ASI partners and affiliates.

Compare The Best Insurance Quotes In The Country

Compare quotes from the top insurance companies and save!

Auto Home Health Life Business Motorcycle Pet Medicare Rental

 Secured with SHA-256 Encryption

American Strategic Insurance Financial Strength

According to A.M. Best, ASI has a financial strength rating of A+ (Superior). ASI has been rated since 2001 and has increased its financial strength over the years.

Its long-term issuer credit rating (the ability to meet its ongoing financial obligations) is given an “aa” which is a superior rating.

Financial strength is a critical piece when evaluating which insurance company to sign up with. This shows the company’s ability to pay out claims. Since ASI is a subsidiary of Progressive, it has the strong financial backing needed to obtain an A+ rating.

American Strategic Insurance Reviews

ASI has hundreds of reviews online spanning several websites, including Google Maps. The average rating of these reviews is around 2.0 stars. This is a lower than average rating for insurance companies.

Insurance companies tend to collect negative reviews online, as customers with issues tend to air their grievances as opposed to customers taking the time to leave a positive review. However, the ASI homeowners insurance review rating is much lower than usual.

Some of the top complaints from customers are that their payouts do not cover the damages done from various events, such as floods and hurricanes. One customer complained that their settlement from Hurricane Ida did not even cover 1/4 of the repair costs.

Another top complaint is that the premium increases substantially year over year. Some have reported that their premium nearly doubled year over year.

Ensuring a Smooth Claims Experience With American Strategic Insurance

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

American Strategic Insurance (ASI) offers multiple ways for policyholders to file claims, providing convenience and flexibility. You can file a claim with ASI through their user-friendly online portal, over the phone, or potentially through Progressive’s mobile app, as they are partners.

This variety of options ensures that policyholders can choose the method that suits them best, whether they prefer the convenience of digital channels or prefer speaking to a representative.

Average Claim Processing Time

ASI has not specified an average claim processing time in the provided information. However, the efficiency of the claims process can vary based on the type and complexity of the claim. To get more accurate information on claim processing times, it is recommended to contact ASI directly or refer to their official website.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback on ASI’s claim resolutions and payouts is mixed, with an average rating of around 2.0 stars in online reviews. Some customers have reported satisfaction with the way ASI handled their claims, citing prompt and efficient service.

However, there are also complaints from customers who felt that their payouts did not adequately cover the damages incurred, particularly in cases of events like floods and hurricanes. It’s essential for potential policyholders to research and consider customer feedback when evaluating ASI’s claim-handling performance.

Compare The Best Insurance Quotes In The Country

Compare quotes from the top insurance companies and save!

Auto Home Health Life Business Motorcycle Pet Medicare Rental

 Secured with SHA-256 Encryption

Maximizing Convenience: American Strategic Insurance’s Technological Features

Mobile App Features and Functionality

While American Strategic Insurance (ASI) itself does not have a dedicated mobile app mentioned in the provided information, they have a partnership with Progressive, which does offer a mobile app. Progressive’s mobile app is highly rated at 4.6 stars and may provide access to ASI policies and related functionalities.

Policyholders may use the app for tasks such as managing their policies, making payments, reporting claims, and accessing digital resources. It’s advisable to check the Progressive app for the specific features and functionality available for ASI policyholders.

Online Account Management Capabilities

ASI provides policyholders with online account management capabilities through their website. Policyholders can register online to access their ASI policies, where they can perform various tasks such as making payments, reporting claims, and contacting their local agents.

This online portal offers convenient self-service options for policy management, making it easier for customers to handle their insurance needs.

Digital Tools and Resources

While specific digital tools and resources offered by ASI are not detailed in the provided information, their website is mentioned as a comprehensive source of information about the company, its insurance products, and services. It likely includes educational resources, policy details, and possibly tools to obtain insurance quotes.

Policyholders and prospective customers can explore the website to access these digital resources for information and assistance with their insurance needs.

American Strategic Home Insurance: The Bottom Line

ASI is one of the larger homeowners insurance companies available in America and offers coverage in 40 states. The majority of the company is owned by Progressive, so it has the backing to offer a multitude of insurance products and services.

You can get an ASI policy through its website, or by searching for a local office under one of its many company names.

ASI does offer a polished website with lots of information about the company, including a convenient policyholder portal and an agent login page.

ASI’s financial strength receives the highest score from A.M. Best. This is due to the strength of its parent company, Progressive. The financial strength of an insurance company can give you peace of mind that your claims can and will be paid out.

However, even though it has the best financial strength rating, several customers have complained about its insurance claim payouts not even covering the damages done to their homes. Others complain that it raises their premiums drastically every year.

Overall, American Strategic Insurance appears to be a good homeowners insurance choice, but proceed with caution.

Compare The Best Insurance Quotes In The Country

Compare quotes from the top insurance companies and save!

Auto Home Health Life Business Motorcycle Pet Medicare Rental

 Secured with SHA-256 Encryption