Garner Jensen

One Response

1. Hiout6688 January 7, 2017

   I've had a positive experience overall with this agent.

   (5)

   My agent was efficient and informative when I purchased my condo insurance policy. He seemed to know what sorts of things condo owners typically encounter and had recommendations for the specific policy details. I felt like he was listening to me, but not trying to sell me extra coverage that I didn’t need. He recommended a couple of small extra add-ons beyond the basic policy coverage. After thinking about them, I took his recommendations. I have not had to make a claim on this policy in the six and a half years I have had the policy, but recently was told by a plumber that there was a big structural problem underneath the flooring. The plumber said this would be expensive and difficult to fix. In response, I called my agent’s office and asked questions about how to proceed with the insurance. The agent’s office was very helpful and responsive. The problem ended up being something else, so I didn’t make the claim, but it was comforting to know that the agent was there to help if needs be.

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