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Shauna Ward

Capitoline Agency
(1 Review) Write a Review
14 Coral Avenue Southwest
Rome, GA 30161
Phone: (706) 528-4758

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  • Agent Rating

    5 / 5 based on 1 Review

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    5 / 5 based on 1 Review

    Agency Rating

    5 / 5 based on 1 Review
  • Reviews (1)

  • 1 of 1 people found the following review helpful.

    This agent truly keeps an eye on my policies and makes sure I am always aware of what is going on with my policies., July, 2017

    Reviewed Shauna Ward | July, 2017

    I was referred to this agent by my brother who always talked about his how wonderful she was when I would complain about my rates, notices received or not received or customer service not provided by my previous agent. Although it all sounded too good to be true, I gave her a call. From the first contact I have felt completely at ease and as though she really knows what she is doing, the ins and outs of insurance that other agents don't take the time to learn and always goes beyond the call of duty to make sure I am taken care of. I honestly feel like I am her only client. There has never been a questions she either couldn't answer or didn't find the answer and get back to me. Billing has never been easier. If there is a change, she notifies me in plenty of time to prepare. No sudden hits to my account. My claims haven't always turned out exactly as I'd hoped, but she was working with me through the process to be sure I understood what was happening and why. Needless to say, I understand why my brother couldn't say enough about this agent and now my husband and I can't either.

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