Rockville, MD 20850
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Get reviews, agent information and more for Kevin Dunn and Dunn Insurance Group in Rockville, MD. Compare Kevin Dunn to other local insurance agents now!
Agent Rating3 / 5 based on 1 Review
Office Rating3 / 5 based on 1 Review
Agency Rating3 / 5 based on 1 Review
2 of 2 people found the following review helpful.
Overall average. Good prices but bad personal touch., February, 2017
I went to high school with Kevin, so I felt almost obliged to use him. We were not close friends but played football together. I knew that he represented Erie at his firm and that they were a decent company with good rates. I started out with car insurance rate was good, but then all the sudden it turns out he filled out a application question wrong for me and they didnt want to cover me. It took me forever including switching to another company all together until I got it straighted out. Bigger customer service issue is when I got robbed at my business this summer, I emailed him in a panic asking him to please call me and sort of walk me through things. He responded back something about getting his kids ready and to call a 1800 number. Well it was the weekend and they were zero help until monday. Because I do have a outside relationship with him I really would have liked a phone call in that moment OR later on that day would have been fine, would have put me at ease. At times I feel like since I dont have big time dollar amount insurance with him that I dont matter..Help others find the most helpful reviews