David Zierke

One Response

1. tomatootter December 20, 2017

   My experience with this agent has been satisfactory with dashes of amazing.

   (5)

   Most of the time you don’t really bother with thinking about how good or bad your insurance agent is. Insurance isn’t something that one uses all of the time – it’s only there as a contingency plan just in case something happens. My family was grandfathered into this agent’s office due to our old agent being promoted. I am able to reliably say though that this agent does go above and beyond, in my opinion, when the situation calls for it. Once my car broke down somewhat near his office. Naturally, my cell phone was also dead. He let me come in and use a spare phone to call a tow truck to take the car to a repair shop. When I was stranded in Pontiac, IL, a town without a locksmith, and I had to call someone from over an hour away to open my car he compensated me for the cost without batting an eye. While I don’t typically deal with my agent in person, as most of my interactions with State Farm are done via online banking services, when I do come in he knows me and my family and what we’re doing in our lives. I think it takes a good deal of customer service and caring to remember me when I only see him once a year, maybe.

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