Rob Terra
Rob Terra is an State Farm insurance agent in Rochester, NY. Get Rob Terra reviews, contact info, and office hours below. Find and compare the best Rochester insurance agents with free online insurance quotes.
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Dani Best
Licensed Insurance Producer
Dani Best has been a licensed insurance producer for nearly 10 years. Dani began her insurance career in a sales role with State Farm in 2014. During her time in sales, she graduated with her Bachelors in Psychology from Capella University and is currently earning her Masters in Marriage and Family Therapy. Since 2014, Dani has held and maintains licenses in Life, Disability, Property, and Casualt...
Licensed Insurance Producer
UPDATED: May 31, 2016
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Overview
Get reviews, agent information and more for Rob Terra and State Farm in Rochester, NY. Compare Rob Terra to other local insurance agents now!
Office Hours
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
2 Comments
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not great
My rates from moving out of state hiked the moment I walked in the door. Because I believe in supporting local business and having an agent close to home, I considered the trade off. Unfortunately, the Rob Terra office has a high turnover of ‘workers’, possibly due to low pay?
I shopped for better rates but needed to add a new/young driver at the time, and it’s tough to get good rates anywhere. A year later, upon request for the new driver REMOVAL however…the office girl Sarah asked if my 18 year old would be driving the car while visiting from college, yet that was an absolute no since I’m in NY and my teen moved to CA. So, 3 weeks later I receive an adjusted endorsement to include page 3 of 5 stating “Your premium has increased by $95.74”. When I phoned, Sara(h) insisted adamantly, in a non professional voice, that not only did they decrease my premium, I had to prove that my 18 was insured elsewhere as be removed from the household. Read that again. The Auto Renewal INCREASED by $95.74. Insane. Get your paperwork and rates straight Rob Terra office! The informed customer is always right and should be treated with respect.
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It was okay.
Now have a ring policy, homeowners, and car insurance for my wife and I’s car. It was nice because he is a friend of the family, however he is still a saleman and likes to sell. Going in there you need to be able to say no. Also, he really likes to talk. Just when you think you’re done and shake his hand, you need to stand up and go through more stories and say good by again, and shake his hand. It takes a little bit to get out of there. However, from hearing from people at body shops, I’m glad that I am no longer on Geico for auto insurance if I ever got in a car accident and needed to get parts replaced or body work done.
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