Stephanie Fetzer

2 Comments

1. evend5474 February 28, 2018

   Very good, very thorough

   (5)

   This agent is extremely accessible. She is will to meet at either location (home or office). She is very helpful and gets back to me quickly when I have questions. Her assistant, James, is very helpful as well. They work hard to deliver exceptional customer service. I recommend them to anyone. They are very accessible and is willing to run quotes on anything. They give great discounts if you get multiple types of insurance. Their office is located in a convenient location with plenty of parking. One time, she came to my home, which was very convenient. She is very concerned about delivering great customer service. There is no pressure in their approach. They are truly concerned about giving the customer what they want. Customer satisfaction is their primary concern. I like the fact that they are low pressure, yet are very easy to reach.

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2. Befiture93 May 2, 2017

   I have had a pleasant relationship with this agent.

   (5)

   I haven’t directly communicated with Ms. Fetzer, but her office was a pleasant place when I first purchased my insurance and her rates were much much lower than other places I was thinking of buying from. Her office is a ways away from where I live, but any extra distance is well worth it for rates this low. I have only directly interacted with one of her employees, who was a young man with a good sense of humor who clearly and plainly explained everything that I wanted to know about my current insurance plan. I would definitely recommend this agent to any one who was looking to switch insurance carriers to a more affordable and reasonable option for their car insurance. I am nothing but satisfied with my carrier and I am planning to stay with her for as long as possible.

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