Thomas Post

One Response

1. spois3565 July 31, 2016

   Nothing seems to be done locally. When we had a claim, we contacted the local and were immediately forwarded to the national.

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   We “inherited” this insurance because my parents had insurance with his father for decades. I also had other insurance through his father, who had a lot more independence from the national office and was immediately on the scene, reviewing the situation and writing the check. His father was also a very active insurance agent in other ways and gave a customer the feeling that he knew what your situation was and cared about it. It’s very different now. The local apparently isn’t allowed the freedom to do anything but attract new customers and perhaps collect some premiums. To be fair to this agent, it seems like he isn’t allowed the freedom his father used to have; however, I don’t get any other sense that he’s interested in us, our house or our business. My parents paid their premiums religiously for decades and finally had a claim, which went straight to Allstate’s national office and was unfairly denied.

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