Michelle Decarlo

One Response

1. caninehere January 8, 2016

   Michelle has been very helpful with any issues or concerns I've had

   (5)

   I moved from Illinois to Colorado in 2014 and spoke with my State Farm insurance agent for a recommendation on an agent to use in the Denver area, and Michelle Decarlo was recommended. After arriving in Colorado, I met with Michelle and one of her employees, Karen Fitzroy, to switch my policy from my old agent, as well as to discuss the differences in insurance needs in Colorado compared to Illinois. For example, Colorado has a lot more hail and hit and runs compared to where I moved from, so it was important to make sure I had sufficient coverage. I also spoke with them about my concerns for renters insurance, since I was unsure how much coverage I would need. Michelle and Karen walked me through the process and helped me estimate the dollar value of my property.

   Luckily I haven’t had to make any claims yet, but Michelle and Karen have been very helpful other times, such as when I drove through the Rocky Mountains and wound up with several chips in my window that I wanted to have fixed before winter came and cracks spread. Since I didn’t want to make a claim as the repair cost would be lower than my deductible, Michelle and Karen were able to recommend a good repair shop that had special rates for State Farm customers. They have also been very helpful in identifying that I might want roadside coverage since I drive between Colorado and Illinois several times a year, and flat tires or other problems are bound to occur eventually.

   Overall I’ve been very happy with Michelle Decarlo; my price is reasonable and they have always been very fast to respond to my emails or voicemails when I had questions.

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