Bethany Hicks

3 Comments

1. Douglas Thornsberry March 16, 2021

   Bethany Hicks / State Farm Review

   (5)

   Hello, my name is Douglas. And This Post is to Give Account of my Latest Claim Experience With State Farm and (REDACTED NAME) Office.

   I was Recently Contacted out of the Blue by (REDACTED NAME) to See if I would Like a Free Upgrade. I say Free Upgrade, bc I was Paying the Exact Same amount for Liability and nothing else, that She was Offering with Full & Rental Coverage! What a Deal. Then it Gets Better. Her Office Stayed in Prompt Contact with me through the Sign up Process in a Very Kind and Friendly Manner.

   Following this, a Couple weeks Later my Membership is involved in an Accident where a Driver literally tried to Pass my Vehicle in a Parking lot bc their Son was sick, and Ran over my Front Tire with their Extended axle-base Wheel. Not only did State Farm Setup & Approve the Rental on the Spot, and did so for Enough time that I could get the Collapsed Control arm fixed, and Have it back on the Road bc the Repair reimbursement Payment Came within a Week. But (REDACTED NAME)’s Office Kept in Continuous Contact to Catch any Needs Outside of the Official State Farm help that I might I have.

   I fully Recommend and Endorse State Farm & (REDACTED NAME)’s Office in Lexington, KY.

   Thanks (REACTED NAME)!

   Superb Job! 👍⛅☀

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2. tuscantanturkey May 5, 2018

   Great experience, Bethany is kind and very helpful

   (5)

   Bethany is a great insurance agent, she is the one we contact whenever we needed to file a claim for our 2 accidents in this crazy town. I think the most important thing with Bethany is that she is understanding and understands her market very well as Lexington is a mixture of a unique layout and also many college students racing around town. We haven’t had many incidients since arriving in Lexington many years ago, but anytime we called we were always greeted with a warm welcome which is probably a part of the southern charm people in this area have. Outside of that, there is really not much more I can add. I will recommend Bethany to my friends around town if they are with another company. State Farm is not the most affordable company, but agents like Bethany is proof that sometimes it is worth the extra premium.

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3. PinkLavenderBunny January 16, 2016

   I've been satisfied and have no major complaints.

   (5)

   I have fire insurance, car insurance for one car, and condo insurance through this agent. I have held these for over a year now, and am largely satisfied. She is personally friendly and helpful when I have had questions regarding policies. Office hours to reach this agent are generous and I have had no problems contacting her. On one of two occasions, mailed statements regarding insurance payments have not arrived in a timely manner; I am not sure if this is the responsibility of the mail service, or the agent. In any case, there have been no added fees as a result of these. I have not had to make any claims under the insurance policies I hold, so I cannot offer meaningful feedback in regards to handling claims. Overall, I intend to continue using the services of this insurance agent.

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