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Jose Cerda

State Farm
(2 Reviews) Write a Review
946 East Osceola Parkway
Ste 946
Kissimmee, FL 34744
Phone: (407) 344-8100
www.statefarm.com

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Get reviews, agent information and more for Jose Cerda and State Farm in Kissimmee, FL. Compare Jose Cerda to other local insurance agents now!

  • Agent Rating

    4 / 5 based on 2 Reviews

    Office Rating

    4 / 5 based on 2 Reviews

    Agency Rating

    4 / 5 based on 2 Reviews
  • Reviews (2)

  • 0 of 0 people found the following review helpful.

    Friendly customer service and helped me find the best coverage for my budget., August, 2016

    Reviewed Jose Cerda | August, 2016

    Jose Cerda took the time to answer all of my insurance questions, which were many, with a friendly attitude and without getting frustrated. Also, he made sure I got the best car insurance policy that worked well with both my budget and insurance needs. Mr. Cerda had no problem showing me the dollar amount for each insurance policy he put together for me and explained every detail of the policies he chose for me and my wife. I asked him to do this for me since I have very little knowledge of how insurances policies work and he was very patient and understandable with me. That made me feel comfortable and valued as a customer and that my business was important them. I have recommended my parents and other family members to Mr. Cerda's agency since he was so helpful and understanding with me.

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  • 0 of 0 people found the following review helpful.

    Good, September, 2017

    Reviewed Jose Cerda | September, 2017

    Overall, this agent has been helpful from the beginning. When other insurance carriers would not cover me I was surprised that I had no problem with him and with State Farm. The agent tried to get me as much discounts as possible which was very nice. He seemed to listen to my concerns and tried to find solutions for me. He would also send out a letter from time to time saying that he is just following up and if we need anything else. I know that's promo stuff but it's a nice gesture. I even used him when my wife got her car. But lately, sometimes I am not sure if he is completely being honest when explaining why the insurance was raised for the vehicles all though we had no incidents. We expected the insurance cost to go down. He claims that State Farm had a bad year or something like that and they had to raise costs. So, my wife found a different policy. That is why I gave him a rating of 3 overall. I am still with him cause to some extent I still trust him.

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