Columbus, OH 43212
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Agent Rating4 / 5 based on 1 Review
Office Rating4 / 5 based on 1 Review
Agency Rating4 / 5 based on 1 Review
0 of 1 people found the following review helpful.
It has been fine., November, 2016
It was easy to get the insurance coverage. There have been a few problems while I've had this agent. It is sometimes difficult to reach them by phone during normal business hours. They do give you a cell number, but it doesn't help much because you have to call back later anyhow. I also was disappointed when I had an accident. I might misunderstand what is suppose to happen, so it might be my problem. I'm not sure, but I'll describe the problem as I see it. I had the understanding that the agent would deal with the claims issues with the other insurance company, but I had to do all of the work. I didn't feel that the claim was handled for me, but that I handled the claim. I have also had an issue with their billing practices. I receive a bill, pay the full amount on time and then several times receive another bill near the end of the coverage period saying more is due. This makes no sense to me.Help others find the most helpful reviews