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Lynn Raade

State Farm
(1 Review) Write a Review
3570 Plymouth Road
Ann Arbor, MI 48105
Phone: (734) 662-1964

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  • Agent Rating

    3 / 5 based on 1 Review

    Office Rating

    3 / 5 based on 1 Review

    Agency Rating

    3 / 5 based on 1 Review
  • Reviews (1)

  • 0 of 0 people found the following review helpful.

    It's been OK; they do as we ask for changing vehicles and policies., December, 2016

    Reviewed Lynn Raade | December, 2016

    I met this agent as I had State Farm in Grand Rapids, and when we moved our old agent recommended her. Lynn does a satisfactory job; her office is pretty quick about changing vehicles and claims through State Farm are relatively painless - not that I've had many.

    The main issue with the agent is that they don't understand State Farm's billing process and therefore, can't explain it to us. Anytime you make a change, there is a change to your bill - you look at it and it sort of makes sense, except when they start taking off multiple policy or multiple car incentives - when you have made no change in your insurance coverage. It does get a little frustrating as it is hard to determine what our monthly amount will be.

    Overall, I'm satisfied with State Farm, but not loyal enough that I wouldn't look elsewhere. Their customer service is good, but not spectacular. I actually rarely talk to my agent - unless she's trying to sell me something. Most of the interactions I have are with her staff, who are competent at what they do, and these days, sometimes that's all we can ask for.

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