Ann Arbor, MI 48105
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Get reviews, agent information and more for Lynn Raade and State Farm in Ann Arbor, MI. Compare Lynn Raade to other local insurance agents now!
Agent Rating3 / 5 based on 1 Review
Office Rating3 / 5 based on 1 Review
Agency Rating3 / 5 based on 1 Review
0 of 0 people found the following review helpful.
It's been OK; they do as we ask for changing vehicles and policies., December, 2016
I met this agent as I had State Farm in Grand Rapids, and when we moved our old agent recommended her. Lynn does a satisfactory job; her office is pretty quick about changing vehicles and claims through State Farm are relatively painless - not that I've had many.
The main issue with the agent is that they don't understand State Farm's billing process and therefore, can't explain it to us. Anytime you make a change, there is a change to your bill - you look at it and it sort of makes sense, except when they start taking off multiple policy or multiple car incentives - when you have made no change in your insurance coverage. It does get a little frustrating as it is hard to determine what our monthly amount will be.
Overall, I'm satisfied with State Farm, but not loyal enough that I wouldn't look elsewhere. Their customer service is good, but not spectacular. I actually rarely talk to my agent - unless she's trying to sell me something. Most of the interactions I have are with her staff, who are competent at what they do, and these days, sometimes that's all we can ask for.Help others find the most helpful reviews