Infinity Insurance Insurance Review & Ratings (2024)

Infinity Insurance is a provider of auto insurance coverage that operates in 44 states across the United States. They offer a variety of auto insurance products, including liability, collision, and comprehensive coverage. Customers can get a quote online or by calling the company’s customer service department.

Infinity Insurance offers competitive rates for their auto insurance products, with an average cost of $191 per month for full coverage auto insurance. They also offer a variety of discounts to help customers save money on their insurance premiums.

However, customer reviews of the company are mixed, with some customers reporting positive experiences and others reporting negative experiences. It’s important to keep in mind that the cost of insurance through any company will vary based on individual factors, and customer experiences can vary widely.

If you’re considering Infinity Insurance, it may be helpful to read customer reviews to get a sense of what others have experienced, but it’s also important to do your own research and get a quote from the company to see if their products and services are a good fit for your needs.

What You Should Know About Infinity A Kemper Company

Welcome to our comprehensive guide on Infinity Insurance, a leading insurance provider dedicated to protecting your valuable assets and ensuring your peace of mind. We will delve into the diverse range of insurance coverage options offered by Infinity Insurance, including auto, home, commercial, and specialty insurance.

We will explore their unwavering commitment to customer satisfaction, competitive rates, and personalized service. Our goal is to provide you with in-depth insights and information to empower you in making informed decisions regarding your insurance needs.

• Infinity Insurance offers coverage in 44 states in the US
• They have a user-friendly website with an online claims center and live chat support
• Infinity Insurance provides a range of discounts, including good driver discounts, multi-car discounts, and military discounts

Discover the key features and benefits of Infinity Insurance, such as their customizable policies, flexible coverage options, and responsive claims handling. We will also discuss the importance of evaluating your specific insurance requirements and tailoring a policy that suits your unique circumstances.

To ensure that you are getting the best rates from the top insurance providers in your area, simply enter your zip code below and compare quotes. Don’t leave the protection of your assets to chance – trust Infinity Insurance to provide you with comprehensive coverage and exceptional service.

Infinity Insurance History and Mission

Founded in 1955, Infinity Insurance has a long history of providing quality insurance products and services to customers across the United States. The company started out as Dixie Insurance Company, which primarily provided non-standard auto insurance coverage to customers in Alabama. In the years that followed, the company expanded its offerings and changed its name to Infinity Insurance.

Today, Infinity Insurance is headquartered in Birmingham, Alabama, and provides coverage in 44 states across the US. Their mission is to provide quality insurance products and services to their customers at a fair price, while maintaining high ethical and professional standards.

In pursuit of this mission, Infinity Insurance has developed a reputation for providing affordable insurance coverage to drivers who may have difficulty obtaining coverage from other insurance companies. They focus on providing non-standard auto insurance coverage to high-risk drivers, such as those with poor driving records or a history of accidents.

However, Infinity Insurance is not just focused on serving high-risk drivers. They also offer standard auto insurance coverage to customers with a clean driving record and a low risk profile. In addition to auto insurance, Infinity Insurance also provides insurance coverage for homes, condos, and rental properties.

Overall, Infinity Insurance has a long history of providing quality insurance products and services to customers across the US, with a focus on affordability and customer service. Their mission of providing fair and ethical insurance coverage to all customers, regardless of their risk profile, has helped them to build a loyal customer base over the years.

Infinity A Kemper Company Insurance Coverage Options

Infinity Insurance provides a range of car insurance products and services, including liability coverage, collision coverage, comprehensive coverage, and personal injury protection. They also offer optional coverage such as roadside assistance and rental car reimbursement. The cost of these services will depend on factors such as your location, driving history, and the type of coverage you require.

• Auto insurance: Infinity Insurance provides a range of auto insurance products and services to customers across the US. These include liability coverage, collision coverage, comprehensive coverage, personal injury protection, and uninsured/underinsured motorist coverage. Customers can also choose to add optional coverage such as roadside assistance and rental car reimbursement to their policy.
• Home insurance: In addition to auto insurance, Infinity Insurance also offers home insurance coverage for homeowners, condo owners, and renters. Home insurance policies can provide protection against damage to the home and personal property, liability coverage, and additional living expenses in the event that the home becomes uninhabitable.
• Commercial auto insurance: Infinity Insurance also provides commercial auto insurance coverage to business owners with company-owned vehicles. This coverage can include liability insurance, physical damage coverage, and coverage for employees driving company-owned vehicles.
• Life insurance: Infinity Insurance offers term life insurance policies to customers who want to protect their loved ones in the event of their death. Term life insurance policies provide coverage for a specific period of time, usually between 10 and 30 years.

Overall, Infinity Insurance provides a wide range of insurance products and services to customers across the US. Whether you need auto insurance, home insurance, commercial auto insurance, or life insurance, Infinity Insurance has you covered. And with a range of discounts available, they make it easy for customers to save money on their insurance premiums.

States Where Infinity Insurance is Offered

Infinity Insurance offers auto insurance coverage in 44 states across the United States. The states where they do not provide coverage are as follows:

• Alaska
• Delaware
• Maine
• New Hampshire
• North Dakota
• Vermont

If you live outside those states, however, you can find coverage through Infinity Insurance. It’s still important to note that the specific products and services offered by Infinity Insurance may vary by state, and some states may have different pricing and coverage options available.

Customers can contact Infinity Insurance or visit their website to learn more about the specific options available in their state.

Infinity A Kemper Company Insurance Rates Breakdown

The cost of insurance through Infinity Insurance will depend on several factors, including the type of coverage you need, your location, your driving record, and other personal factors such as your age and credit score. That being said, Infinity Insurance offers competitive rates for their auto insurance products.

According to their website, customers can expect to pay an average of $191 per month for full coverage auto insurance with Infinity. However, this amount will vary based on individual factors. To get a more accurate estimate of the cost of insurance through Infinity, it’s best to get a quote directly from the company. Customers can get a quote online or by calling Infinity’s customer service department.

The company also offers a variety of discounts to help customers save money on their insurance premiums. It’s important to keep in mind that the cost of insurance through any company will vary based on individual factors. To get the best deal on insurance, it’s a good idea to compare quotes from multiple providers and choose the policy that best fits your needs and budget.

Infinity A Kemper Company Discounts Available

Infinity Insurance offers a range of discounts to help customers save money on their car insurance premiums. In order to be eligible for these discounts, specific criteria must be met, which may involve factors like upholding a spotless driving history or insuring multiple vehicles under the same policy, including potential Infinity car insurance discounts. Some of the available discounts include:

• Safe driver discount: Customers with a clean driving record may be eligible for a safe driver discount. This discount is available to drivers who have had no accidents or moving violations in the past three years.
• Multi-car discount: Customers who insure more than one car with Infinity Insurance may be eligible for a multi-car discount. This discount can help customers save money on their insurance premiums by insuring multiple cars under one policy.
• Military discount: Active duty and retired military personnel may be eligible for a military discount. This discount is available to members of the Army, Navy, Air Force, Marine Corps, Coast Guard, National Guard, and Reserves.
• Good student discount: High school and college students who maintain a certain grade point average (GPA) may be eligible for a good student discount. This discount can help students save money on their insurance premiums.
• Paid-in-full discount: Customers who choose to pay their insurance premiums in full, rather than in monthly installments, may be eligible for a paid-in-full discount. This discount can help customers save money on their insurance premiums over time.
• Anti-theft discount: Customers who install anti-theft devices in their vehicles may be eligible for an anti-theft discount. This discount can help customers save money on their insurance premiums by reducing the risk of theft or vandalism.

Overall, Infinity Insurance offers a range of discounts to help customers save money on their insurance premiums. These discounts are available to a variety of customers, including safe drivers, multi-car households, military personnel, good students, and more. By taking advantage of these discounts, customers can save money on their insurance premiums while still getting the coverage they need.

Navigating Infinity Insurance Claims Process

Ease of Filing a Claim

Infinity Insurance offers multiple channels for filing a claim, ensuring flexibility and convenience for their policyholders. You can file a claim online through their website, over the phone by contacting their customer service department, or even through their mobile app. This variety of options allows you to choose the method that suits your preferences and circumstances best.

Average Claim Processing Time

The efficiency of an insurance company’s claim processing is a crucial factor for policyholders. While specific processing times may vary depending on the complexity of the claim, Infinity Insurance strives to provide prompt claim resolutions. However, it’s advisable to inquire about the typical processing times for your specific claim type when contacting the company or referring to your policy documents.

Customer Feedback on Claim Resolutions and Payouts

To assess the quality of Infinity Insurance’s claim resolutions and payouts, it’s essential to consider customer feedback. Online reviews present a mixed picture, with both positive and negative experiences reported.

Some customers have expressed satisfaction with the claim resolution process, while others have raised concerns. To make an informed decision, prospective policyholders should gather feedback from various sources and weigh their options carefully.

Unveiling Infinity Insurance Digital and Technological Advancements

Mobile App Features and Functionality

Infinity Insurance provides a mobile app designed to enhance the overall customer experience. The app offers features such as policy management, claim filing, bill payments, and access to important policy documents. Policyholders can easily download the app, making it convenient to stay connected with their insurance account on the go.

Online Account Management Capabilities

Infinity Insurance’s online account management portal empowers policyholders with the ability to access and manage their policies electronically. Through this portal, customers can review policy details, make changes to their coverage, view billing information, and track claims. The user-friendly interface ensures that customers can efficiently manage their insurance needs from the comfort of their own homes.

Digital Tools and Resources

To assist policyholders in understanding their insurance coverage and making informed decisions, Infinity Insurance offers a variety of digital tools and resources. These may include educational articles, insurance calculators, and FAQs. These resources can be valuable for policyholders seeking guidance on their insurance needs and options.

How Infinity A Kemper Company Ranks Among Providers

In the competitive landscape of insurance, Infinity Insurance faces a range of formidable rivals, each with its unique strengths and strategies. Understanding the main competitors provides insights into the diverse market dynamics shaping the industry.

• Geico: Renowned for its advertising campaigns and competitive pricing, Geico holds a significant market share in auto insurance. The company’s direct-to-consumer approach and extensive coverage options contribute to its strong position.
• Progressive: Recognized for its innovative marketing and technology-driven solutions, Progressive offers various discounts and perks to attract customers. Its Snapshot program, which tracks driving habits for potential discounts, is a notable feature.
• Allstate: A long-standing player in the insurance industry, Allstate emphasizes personalized service and a wide array of insurance products. The company’s focus on customer relationships and local agents distinguishes its approach.
• State Farm: Known for its extensive agent network and personalized customer service, State Farm has a strong presence in auto, home, and life insurance markets. The company’s emphasis on community involvement sets it apart.
• Nationwide: With a diverse range of insurance products, Nationwide positions itself as a one-stop-shop for various insurance needs. Its branding focuses on reliability and customer-centric services.

The competitive landscape within the insurance sector is robust and continually evolving. Understanding the strategies and strengths of key competitors like Geico, Progressive, Allstate, State Farm, and Nationwide allows companies like Infinity Insurance to adapt, innovate, and carve out their niche in this dynamic marketplace.

Customer Reviews of Infinity Insurance

Customer reviews of Infinity Insurance are mixed, with some customers reporting positive experiences and others reporting negative experiences. Here are some highlights from customer reviews of the company:

Positive Reviews:

• Many customers report that Infinity Insurance offers affordable rates for their auto insurance products.
• Some customers appreciate the easy-to-use online platform for getting quotes and managing their policies.
• Many customers report positive experiences with customer service representatives, who are said to be helpful and responsive.

Negative Reviews:

• Some customers report issues with claims handling, including delays and difficulty getting their claims approved.
• A number of customers report issues with billing and payments, including unexpected rate increases and difficulty getting in touch with customer service representatives to resolve issues.
• Some customers report feeling misled by the company’s advertising or sales tactics, such as being offered coverage options that were not a good fit for their needs.

It’s important to keep in mind that customer experiences can vary widely and that online reviews may not be representative of everyone’s experience with a company.

If you’re considering Infinity Insurance, it may be helpful to read customer reviews to get a sense of what others have experienced, but it’s also important to do your own research and get a quote from the company to see if their products and services are a good fit for your needs.