First Financial Insurance Review & Ratings (2024)

What You Should Know About First Financial

Welcome to our comprehensive guide on First Financial Insurance and everything you need to know about their services. In this article, we will explore the history and mission of First Financial Insurance, coverage options available, cost factors, discounts, customer reviews, and more. If you’re in the market for car insurance, it’s crucial to make an informed decision.

• A company that has been in business for over 80 years
• Offers a range of discounts for customers to help lower their premium rates
• Provides 24/7 claims service to customers

That’s why we invite you to enter your ZIP code and compare rates from the best insurance providers in your area. Don’t miss out on the opportunity to find the right coverage at the best price. Take control of your insurance needs today and secure your vehicle with First Financial Insurance.

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First Financial Insurance History and Mission

First Financial Insurance was founded in 1928 in Walla Walla, Washington, and initially provided insurance coverage to farmers and ranchers.

In the 1950s, the company expanded its services to include car insurance, and it has since grown to become a well-established insurance provider in the United States. Today, the company is headquartered in Salem, Oregon, and operates in several states across the country.

First Financial Insurance’s mission is to provide customers with the best possible coverage at a reasonable price while delivering outstanding customer service. The company is committed to helping customers find the right insurance coverage to meet their individual needs and budgets.

First Financial Insurance also aims to stay up-to-date with the latest insurance trends and technology to ensure that customers always receive the best possible service. The company’s goal is to provide peace of mind to customers by offering reliable coverage and exceptional service.

First Financial Insurance Coverage Options

First Financial Insurance offers a range of car insurance products and services to meet the unique needs of customers. These include:

• Liability coverage: This type of coverage is mandatory in most states and helps protect you financially if you are found at fault in an accident that causes injury or property damage to another party.
• Collision coverage: This coverage helps pay for damage to your car if it is involved in a collision with another vehicle or object.
• Comprehensive coverage: This coverage protects non-collision events, such as theft, vandalism, or weather-related damage to your car.
• Personal injury protection (PIP): PIP covers medical expenses and lost wages if you or your passengers are injured in a car accident.
• Uninsured/underinsured motorist coverage: This coverage protects you in case you are involved in an accident with a driver who doesn’t have sufficient insurance coverage.

In addition to these standard coverage options, First Financial Insurance also offers a range of additional coverage options that can be added to your policy, such as roadside assistance and rental car reimbursement.

The cost of these services varies depending on several factors, including your age, driving history, location, and the type of car you drive. First Financial Insurance operates in several states across the country, including Arizona, California, Idaho, Oregon, Texas, and Washington, among others.

States Where First Financial Offers Insurance

First Financial Insurance is a regional insurance company that operates in a limited number of states in the United States. The company offers coverage in the following states:

Arizona, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin

It’s important to note that availability may vary depending on the specific products and services offered by First Financial Insurance in each state. If you’re interested in purchasing car insurance coverage from the company, it’s best to contact them directly or visit their website to see if they offer coverage in your state.

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First Financial Insurance Rates Breakdown

First Financial Insurance aims to provide customers with affordable coverage that meets their needs. The company offers various types of coverage, including liability, collision, comprehensive, personal injury protection, and uninsured/underinsured motorist coverage.

To get an accurate quote for car insurance coverage from First Financial Insurance, it’s best to contact the company directly or visit their website to request a quote. The company’s representatives can help you understand the cost of coverage and which discounts you may be eligible for based on your circumstances.

It’s important to note that while the price is a significant factor when choosing car insurance, it’s not the only one. When comparing coverage options, it’s essential to consider the level of protection offered and the quality of customer service provided by the insurer.

First Financial Discounts Available

First Financial Insurance offers various discounts to customers that can help lower the cost of their car insurance premiums. The discounts available may vary depending on your location and other factors, but here are some common discounts that you may be eligible for:

• Multi-car discount: If you insure more than one car with First Financial Insurance, you may qualify for a discount.
• Safe driver discount: If you have a good driving record with no accidents or violations, you may be eligible for a safe driver discount.
• Good student discount: Full-time students with good grades may qualify for a discount.
• Anti-theft device discount: If your car is equipped with an anti-theft device, such as an alarm system or GPS tracking, you may be eligible for a discount.
• Homeowner discount: If you own a home, you may be eligible for a discount on your car insurance.
• Paid-in-full discount: If you pay your annual premium in full, you may be eligible for a discount.
• Paperless billing discount: If you choose to receive your bills and policy documents electronically, you may be eligible for a discount.

To determine which discounts you may be eligible for, it’s best to contact First Financial Insurance directly or visit their website to request a quote. The company’s representatives can help you understand the cost of coverage and which discounts may apply to your situation.

First Financial Insurance: Streamlined Claims Process

Ease of Filing a Claim (online, over the phone, mobile apps)

First Financial Insurance offers multiple convenient methods for filing a claim. Policyholders can choose to file a claim online through the company’s official website, providing a user-friendly and efficient digital platform for claim submissions. Additionally, customers have the option to file a claim over the phone, allowing for a more personalized and direct approach to initiating the claims process.

Furthermore, First Financial Insurance offers a mobile app that facilitates claim submissions, enabling policyholders to report incidents and upload necessary documentation conveniently through their smartphones.

Average Claim Processing Time

The average claim processing time with First Financial Insurance can vary based on the complexity of the claim and other factors. However, the company strives to expedite the claims process and provide prompt resolutions to its customers.

Policyholders can expect a transparent and efficient claims-handling process, with the company aiming to process claims as swiftly as possible to minimize any inconvenience to its clients.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback on First Financial Insurance’s claim resolutions and payouts is mixed. While some policyholders express satisfaction with the company’s prompt and fair claim settlements, others have reported less favorable experiences.

It is important to note that individual claim experiences can vary, and First Financial Insurance maintains a Better Business Bureau rating of A+, indicating its commitment to resolving customer concerns. As with any insurance provider, potential customers should consider customer feedback alongside other factors when evaluating their insurance options.

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First Financial Insurance: Empowering With Digital & Technological Features

Mobile App Features and Functionality

First Financial Insurance offers a mobile app equipped with a range of features and functionalities to enhance the overall customer experience. The app allows policyholders to manage their insurance policies on the go, view policy details, make payments, and access important documents.

Additionally, the mobile app simplifies the claims process by enabling users to report incidents, upload photos, and track the progress of their claims from the convenience of their mobile devices.

Online Account Management Capabilities

Policyholders with First Financial Insurance can take advantage of robust online account management capabilities. Through the company’s official website, customers can log in to their accounts to access policy information, make changes to their coverage, and review billing details.

This online portal streamlines policy management and provides a secure platform for policyholders to stay informed and in control of their insurance policies.

Digital Tools and Resources

First Financial Insurance offers a variety of digital tools and resources to assist customers in making informed insurance decisions. These resources may include online insurance calculators, informative articles, and educational materials to help policyholders better understand their coverage options and insurance-related topics.

By providing these digital tools and resources, First Financial Insurance aims to empower its customers with the knowledge needed to make confident insurance choices.

How First Financial Ranks Among Providers

First Financial Insurance operates in a competitive market alongside several key players offering similar insurance services. Understanding its main competitors can provide insight into the available alternatives for potential customers seeking comparable coverage options. Here are some notable competitors:

• State Farm: Known for its extensive network of agents and a wide range of insurance products, State Farm competes strongly, particularly in the auto insurance segment.
• Allstate: Offers various coverage options and discounts, focusing on personalized service and a robust online platform for policy management.
• Geico: Recognized for competitive pricing and user-friendly online tools, Geico targets customers seeking affordable coverage without compromising service quality.
• Progressive: Known for innovative policies, such as usage-based insurance, and a user-friendly approach to acquiring insurance online.
• Farmers Insurance: Offers personalized service through a network of agents and a comprehensive range of insurance products, including auto and home insurance.

Understanding the competitive landscape of insurance providers can aid customers in evaluating their options thoroughly. While these companies compete with First Financial Insurance, each possesses unique strengths and offerings, catering to diverse customer needs and preferences.

Customer Reviews: First Financial Insurance

First Financial Insurance has received mixed reviews from customers. Some customers are pleased with the company’s customer service and competitive pricing, while others have had negative experiences with claims processing and billing.

However, the company has a Better Business Bureau rating of A+ and has received positive reviews from various online review sites.

First Financial Insurance is a reputable car insurance provider that has been in business for over 80 years. The company offers a range of products and services to meet the unique needs of customers, as well as discounts to help lower premium rates.

While the company has received mixed reviews from customers, it has a strong Better Business Bureau rating and positive feedback from various online review sites. If you’re in the market for car insurance, First Financial Insurance is worth considering.

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