Auto-Owners Insurance Review & Ratings (2024)

Auto-Owners Insurance is a large property and casualty insurance company based in Lansing, Michigan. The company was founded in 1916 and has since grown to become one of the largest insurance providers in the United States.

Auto-Owners Insurance offers a range of insurance products, including car insurance, home insurance, and life insurance, with car insurance policies including liability coverage, collision coverage, comprehensive coverage, and more.

The cost of Auto-Owners Insurance’s car insurance policies varies depending on factors such as coverage chosen, driving history, and individual circumstances. The company offers discounts to customers, including discounts for good driving, multiple vehicles, and safe vehicles, which can be availed by meeting certain criteria.

Customers generally have a positive view of Auto-Owners Insurance, praising the company for its fair claims settlement process and discounts offered. However, some customers have expressed dissatisfaction with the cost of their car insurance policies.

What You Should Know About Auto-Owners Insurance Group

Welcome to our comprehensive guide on Auto-Owners Insurance, a trusted insurance provider offering a range of coverage options to meet your needs. Our goal is to empower you with the information you need to make informed decisions about your insurance needs.

• A++ rating from AM Best, indicating a superior level of financial stability
• Wide range of coverage options and discounts available
• More than 100 years of experience providing insurance services

To ensure you find the best rates and coverage for your specific requirements, simply enter your zip code below and compare quotes from top insurance providers. Don’t miss out on securing the insurance protection that offers peace of mind and fits your budget. Take control of your insurance decisions and protect what matters most to you with Auto-Owners Insurance.

Auto-Owners Insurance History and Mission

Auto-Owners Insurance is a mutual insurance company that was founded in 1916 in Michigan. The company’s mission is to provide its policyholders with reliable insurance protection and exceptional customer service.

Throughout its history, Auto-Owners Insurance has remained committed to its policyholders, operating as a mutual company, which means that the policyholders own the company and share in its success. This allows the company to focus on the needs of its policyholders, rather than the demands of stockholders.

Auto-Owners Insurance has also remained committed to financial stability and long-term growth, consistently earning high ratings from industry experts for its financial strength and stability. This commitment has allowed the company to provide its policyholders with dependable insurance protection for over 100 years.

In addition to its insurance services, Auto-Owners Insurance is also committed to giving back to the communities it serves through its charitable giving program. The company has a long-standing tradition of supporting local organizations and initiatives that make a positive impact in the communities where its policyholders live and work.

Auto-Owners Insurance Group Insurance Coverage Options

Auto-Owners Insurance offers a wide range of insurance products and services, including:

• Auto insurance: covering damage to your vehicle and liability for damages or injuries to others caused by an accident you are responsible for.
• Homeowners insurance: covering damage to your home and personal property, as well as liability for accidents that occur on your property
• Life insurance: providing financial protection for your loved ones in the event of your death.
• Business insurance: covering your business operations, employees, and assets, including property damage and liability for accidents or injuries.
• Other types of insurance: include farm and ranch insurance, specialty insurance, and more.

Types of Insurance Offered by Auto-Owners

Auto-Owners Insurance offers a wide range of insurance products and services, including:

• Auto insurance: covering damage to your vehicle and liability for damages or injuries to others caused by an accident you are responsible for.
• Homeowners insurance: covering damage to your home and personal property, as well as liability for accidents that occur on your property
• Life insurance: providing financial protection for your loved ones in the event of your death.
• Business insurance: covering your business operations, employees, and assets, including property damage and liability for accidents or injuries.
• Other types of insurance: include farm and ranch insurance, specialty insurance, and more.

States Where Auto-Owners Insurance Is Provided

Auto-Owners Insurance is available in 26 states in the US: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin, and Wyoming.

If you are looking for Auto-Owners Insurance in your area, there are several ways to find a local agent or office. Here are a few options to consider:

• Use the Auto-Owners insurance website: The Auto-Owners Insurance website has a “Find an Agent” feature that allows you to search for a local agent by entering your zip code. You can also view a list of all the agents in your state.
• Call the Auto-Owners Insurance customer service line: You can call the Auto-Owners Insurance customer service line at (888) 252-4626 to speak with a representative. They can help you find a local agent in your area.
• Search online: You can search online for “Auto-Owners Insurance near me” or “Auto-Owners Insurance agents near me” to find a list of local agents. You can also use online directories, such as Yelp or Google Maps, to find local agents.
• Ask for recommendations: You can ask friends, family, or co-workers for recommendations on a local Auto-Owners Insurance agent. They may have personal experience with the agent or office and can provide valuable insights.

Auto-Owners Insurance Group Insurance Rates Breakdown

The cost of insurance from Auto-Owners Insurance will vary based on several factors, including:

• The type of coverage you need: The cost of insurance can vary depending on the type of coverage you choose, such as liability coverage or full coverage.
• The amount of coverage you need: The cost of insurance can also vary based on the amount of coverage you choose, such as the limit on your liability coverage.
• Your location: The cost of insurance can be affected by where you live, as insurance costs can vary based on regional factors such as the frequency of accidents or theft.
• Your driving record: Your driving record can impact the cost of your insurance, with drivers who have a clean record typically paying less than those with a history of accidents or traffic violations.
• Your personal information: Factors such as your age, gender, marital status, and credit history can also impact the cost of your insurance.

Auto-Owners Insurance Group Discounts Available

Auto-Owners Insurance offers a variety of discounts to help customers save on their insurance premiums. Some of the discounts available include:

• Safe driver discount: for drivers with a clean driving record.
• Multi-policy discount: for customers who have multiple policies with Auto-Owners, such as auto and homeowners insurance.
• Anti-theft device discount: for vehicles equipped with anti-theft devices.
• Teen driver discount: for households with teen drivers.
• Home security system discount: for homes with a monitored security system.
• Accident-free discount: for customers who have not been in an accident for a specified period.
• Good student discount: for students who maintain a good grade point average.

Seamless Claims Process With Auto-Owners Insurance

Ease of Filing a Claim

Auto-Owners Insurance offers multiple convenient options for policyholders to file claims. Customers can initiate the claims process through various channels, including online, over the phone, and via mobile apps. This flexibility caters to the diverse preferences and needs of their customer base, ensuring that policyholders can report claims in the manner most convenient for them.

Average Claim Processing Time

Efficiency in claims processing is a crucial aspect of any insurance provider’s service. While specific processing times can vary depending on the complexity of the claim and individual circumstances, Auto-Owners Insurance is committed to promptly handling claims.

Policyholders can generally expect a reasonable and competitive average claim processing time, helping them get back on track after an unfortunate event.

Customer Feedback on Claim Resolutions and Payouts

Customer satisfaction is a key indicator of an insurance company’s performance in handling claims. Auto-Owners Insurance prides itself on its commitment to exceptional customer service. Policyholders have provided feedback on their experiences with claim resolutions and payouts, which can offer valuable insights into the company’s effectiveness in delivering on its promises.

This feedback can help prospective customers assess the insurer’s reliability and customer-centric approach.

Unleashing Innovation With Auto-Owners Insurance Digital and Technological Features

Mobile App Features and Functionality

In today’s digital age, having a robust mobile app can greatly enhance the overall customer experience. Auto-Owners Insurance recognizes this and has invested in creating a user-friendly mobile app.

The app is designed to provide policyholders with convenient access to their insurance information, policy documents, and claims status. It may also offer features such as bill payment and policy management, allowing customers to easily handle their insurance needs on the go.

Online Account Management Capabilities

Auto-Owners Insurance offers policyholders the convenience of managing their accounts online. Through their online portal, customers can access a wide range of self-service features. This includes reviewing and updating policy details, making payments, and accessing important documents.

The online account management capabilities empower policyholders to have more control over their insurance policies and streamline administrative tasks.

Digital Tools and Resources

To further assist their customers, Auto-Owners Insurance provides a suite of digital tools and resources. These tools may include calculators to estimate insurance needs, educational materials to help customers better understand their policies, and resources for claims assistance.

By offering these digital resources, the company aims to enhance policyholders’ knowledge and confidence in their insurance choices, ultimately leading to a more informed and satisfied customer base.

How Auto-Owners Insurance Group Ranks Among Providers

Auto-Owners Insurance operates in a competitive insurance market, facing competition from several well-established companies. Here are some of the main competitors of Auto-Owners Insurance:

• State Farm: State Farm is one of the largest and most well-known insurance providers in the United States. It offers a wide range of insurance products, including auto, home, life, and business insurance. State Farm is known for its extensive agent network and strong brand presence.
• Allstate: Allstate is another major player in the insurance industry, providing various coverage options. The company is recognized for its innovative features such as the “Drivewise” program, which monitors driving behavior for potential discounts.
• Progressive: Progressive is known for its focus on technology and user-friendly online tools. The company is recognized for its competitive rates and the ability to provide quotes from multiple carriers. Progressive has a strong presence in the auto insurance market.
• Geico: Geico is renowned for its direct-to-consumer model and humorous advertising campaigns. The company often emphasizes competitive pricing and offers a variety of coverage options.
• Nationwide: Nationwide is a well-established insurance provider offering a range of coverage, including auto, home, and life insurance. It differentiates itself with features like the “On Your Side” promise and a variety of discount programs.
• Farmers Insurance: Farmers Insurance provides a diverse set of insurance products, including auto, home, life, and business insurance. The company is recognized for its agent network and personalized service.

These competitors, like Auto-Owners Insurance, have their own strengths, market presence, and unique selling points. The competition in the insurance industry often revolves around factors such as pricing, coverage options, customer service, and technological innovation.

Consumers are encouraged to compare quotes and carefully consider the features and reputation of each company when selecting an insurance provider.

Auto-Owners Insurance Customer Reviews

Auto-Owners Insurance is a large property and casualty insurance company headquartered in Lansing, Michigan. The company was founded in 1916 and has since grown to become one of the largest insurance providers in the United States. Auto-Owners Insurance offers a range of insurance products, including car insurance, home insurance, and life insurance.

Their car insurance policies include liability coverage, collision coverage, comprehensive coverage, and more. The cost of car insurance policies from Auto-Owners Insurance will vary depending on factors such as the coverage chosen, driving history, and other individual factors. The company offers discounts to their customers, including discounts for good driving, multiple vehicles, and safe vehicles.

Auto-Owners Insurance has a strong reputation among its customers, with many praising the company for its prompt and fair claims settlement process and a wide range of discounts offered. However, some customers have expressed dissatisfaction with the cost of their car insurance policies.

Overall, Auto-Owners Insurance is a reputable and established insurance company that offers a range of insurance products at a reasonable cost. If you’re in the market for car insurance, it may be worth considering Auto-Owners Insurance as an option.