• 3.98 / 5 based on 94 Reviews | Submit Your Review
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  • Founded in 1810, Hartford insurance was ranked 78th on the Forbes Top 100 list in recent years. The company is primarily represented by independent agents nationwide, but also provides direct sales through such distinguished companies as AARP. The Hartford is also a leading supplier of financial tools, including annuities, mutual funds and college tuition savings accounts.

    Financial Ratings

    A.M. Best:A
    S&P Rating:A
    Moody's Rating:A2
    Fitch Rating:BBB

    Company Information

    One Hartford Plaza
    Hartford, CT 06155
    (860) 547-5000
    (860) 723-4289 (Fax)
    http://www.thehartford.com



    Company Reviews (94)

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    • 7 of 7 people found the following review helpful.

      Hartford Home Insurance, August, 2013

      One claim processed in a speedy, professional manner. Courteous service rep. Significant increase in rate for 2014.

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    • 6 of 6 people found the following review helpful.

      Raised Rates for No Reason, March, 2013

      We are leaving Hartford. We just got a letter stating that they were raising our rates more than 25% for the second year in a row. No reason was given. We were with them 6 years and never had an accident. The quotes I'm getting for other companies is less than half of what Hartford is charging. I'm very disappointed in a company I felt was a quality company.

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    • 5 of 5 people found the following review helpful.

      reason for buying, January, 2012

      I bought this insurance through the AARP,so far I am happy with it, since I am on a fixed income and was able to afford the monthly payments.

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    • 3 of 3 people found the following review helpful.

      The Hartford, February, 2013

      Heavy financial penalty for repair of water damage to home.

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    • 3 of 3 people found the following review helpful.

      homeownerzs, February, 2012

      this insurance has been around for years, when i joined aarp this was the only insurance company aapr put me through. the price has aways been good

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    • 2 of 2 people found the following review helpful.

      Price comparison, April, 2013

      Hartford is an ecxcellent company but their rates are very high.

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    • 10 of 11 people found the following review helpful.

      AARP Ripoff, March, 2012

      I am 61 years old. I drive less than 2000 miles per year do to health and easy access to shopping. I never drive during rush hour nor at night. I haven't gotten a parking ticket nor an accident in 25 years. The Hartford raised my rates by 30% after the first year. Why? "Because I live in Maryland". Yes this is the truth and their reasoning. Yet,AARP sponsors them????

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    • 6 of 7 people found the following review helpful.

      Happy but Sad, March, 2013

      I have been happy with this company until recently. Their rates have doubled in the last two years that is why I am looking for other insurance.

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    • 5 of 6 people found the following review helpful.

      , July, 2012

      I live in Connecticut and work in insurance, so was happy to support a local company. Great company and reputation, but not very cost effective.

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    • 3 of 4 people found the following review helpful.

      Home Owner, February, 2012

      Recent increases in premiun are excessive. Premium doubled from prior year. Past premiums were lower than the competion. Customer serve has been excellent.

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    • 1 of 1 people found the following review helpful.

      It is time to find lower cost insurance , February, 2015

      I switched to Hartford in 2009 because I am AARP member and was hoping that this insurance will be financially reasonable since is designed for the older people. And it was when I started with them. But then year by year my premium was increasing. And when I asked why I always got some bogus excuse. Also when I wanted to insure my "near beach" house my request was denied because it was "too risky". And this year my house insurance jump by almost $300 and they said just because they are not making enough money? So I found another insurance and I am saving several hundreds $$ per year with better coverage. Please shop around - this insurance is rip off after you stay with them for few years.

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    • 1 of 1 people found the following review helpful.

      Never use this company!, February, 2015

      I was involved in a hit and run the beginning of January. Luckily I saw and wrote down the man's tag number before he fled the scene & there was also a witness who saw the entire thing and told the traffic homicide reconstructionist that the gentleman hit me. The Hartford was this man's insurance company & since he was at fault & received 2 citations proving as much, I've been going through them to fix my vehicle. I am absolutely astounded by the poor quality of their customer service and the underhanded manipulative ways they keep trying to cheap out of fixing my car. I can't believe how unhelpful and downright rude my claims representative is. They still refuse to put an original manufacturers bumper on my 2011 car. They insist an "after market" bumper is all they will cover despite a significant decrease in safety to my vehicle. Research suggests only OEM parts should be put on cars, due to the precise nature of crash zones designed to protect life and limb in the event of a crash. My husband and I would like to try and have a baby in the near future, and the idea of putting my perfect newborn child in the backseat of my car without all the safety standards that made me purchase my car in the first place makes me cringe. If you are ever unfortunate enough to be in an accident, know this company will willingly, knowingly, sacrifice your safety for their bottom line. As I research, I've also come across many consumer affairs complaints accusing them of bilking the elderly. Considering AARP recommends this company, I find that terribly disturbing as well. At this point, I'm just gathering as much research as I can regarding this shameful company and then I'm going to call my local news station and try to get them to share my story in the hopes of preventing this from ever happening to anyone else. DO NOT USE HARTFORD INSURANCE EVER!!

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    • 1 of 1 people found the following review helpful.

      TOO MUCH, April, 2014

      DONT APPRECIATE THE COST CLIMBING 15% IN ONE YEAR. NOW PAYING AS MUCH FOR HOME INS AS USE TO PAY FOR HOME AND AUTO.

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    • 1 of 2 people found the following review helpful.

      Late and Lousey Coverage, February, 2014

      It took ten days for Hartford to get and adjustor out to even look at the car. Once they did, it took so long to get the paperwork for payment that my car rental expired, my car sat ready for pick-up but Hartford had made no payment. A sorry example of customer service and care.

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    • 1 of 1 people found the following review helpful.

      the hartford, February, 2014

      nice company no rewards for no claims

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    • 1 of 1 people found the following review helpful.

      , December, 2013

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    • 1 of 1 people found the following review helpful.

      Coverage, July, 2013

      No longer insure manufactured homes thru Foremost. This is the first manufactured home we've purchased.

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    • 1 of 1 people found the following review helpful.

      , January, 2013

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    • 0 of 1 people found the following review helpful.

      , June, 2013

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    • 0 of 1 people found the following review helpful.

      , June, 2013

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    • 0 of 1 people found the following review helpful.

      , February, 2013

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    • 0 of 1 people found the following review helpful.

      , October, 2012

      it was my grandfather policy he is unable to speak. im staying with him and paying bills was late. mother do not have power of attorney papers so they cancelled him. because they cant speak with him to add my mother or me.

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    • 0 of 1 people found the following review helpful.

      , September, 2012

      We also recieved multi discounts for our auto policy was and is with them as well. The only reason we are switching is because they no longer write policies for the state of FLorida..

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    • 0 of 0 people found the following review helpful.

      , March, 2015

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    • 0 of 0 people found the following review helpful.

      , February, 2015

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    • 0 of 0 people found the following review helpful.

      Looking for new quotes, February, 2015

      received notice that policy was increasing by 40 %though no claims in 10 years

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    • 0 of 0 people found the following review helpful.

      estate property, January, 2015

      The hartford is discontinuing coverage as this property is in an estate and the property is vacant.Once theestate is settled the property will be sold

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    • 0 of 0 people found the following review helpful.

      , January, 2015

      they r a good company

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    • 0 of 0 people found the following review helpful.

      , January, 2015

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    • 0 of 0 people found the following review helpful.

      Officer, January, 2015

      They billed our company for two account numbers and I paid them all on time.They should forward one part of the payment to other company,but the never done it! Now 3 months pasted and other company asked me to pay their bill plus later fee! I called Hardford, but no people (3)can speak clear English! So I have to email them and marked"urgent" but no answer so far! So where my money go??? that was $800+!!!!

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    • 0 of 0 people found the following review helpful.

      Good Coverage, November, 2014

      Almost all is good. Not overly excited about some of the policy points

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    • 0 of 0 people found the following review helpful.

      Premium Increase in 2015, November, 2014

      State of NC Insurance Dept. has set premium for HO-4 at my limit of coverage at 119.00. Hartford wants to charge 153.00 which is a large premium increase and must sign a consent to rate form. Now I know they need to increase premiums but this is beyond what I'm willing to pay unless it is still the best option out there.

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    • 0 of 0 people found the following review helpful.

      , October, 2014

      Hartford is a good company, but rates have become excessive, especially auto.

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    • 0 of 0 people found the following review helpful.

      , October, 2014

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    • 0 of 0 people found the following review helpful.

      , September, 2014

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    • 0 of 0 people found the following review helpful.

      , September, 2014

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    • 0 of 0 people found the following review helpful.

      , August, 2014

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    • 0 of 0 people found the following review helpful.

      house has too much coverage, May, 2014

      dwelling is cover for $207,000. tax acces is 125,000 I can buy any home in our neighhood for this amount. I would buy another home if we lost this one,I would not rebuild. This amount makes the deductible 2070.!!

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    • 0 of 0 people found the following review helpful.

      , April, 2014

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    • 0 of 0 people found the following review helpful.

      , April, 2014

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    • 0 of 0 people found the following review helpful.

      , March, 2014

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    • 0 of 0 people found the following review helpful.

      , February, 2014

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    • 0 of 0 people found the following review helpful.

      , January, 2014

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    • 0 of 0 people found the following review helpful.

      , January, 2014

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    • 0 of 0 people found the following review helpful.

      , January, 2014

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    • 0 of 0 people found the following review helpful.

      , January, 2014

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    • 0 of 0 people found the following review helpful.

      Car Insurance Only, December, 2013

      We only have our car insurance through them.

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    • 0 of 0 people found the following review helpful.

      , December, 2013

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    • 0 of 0 people found the following review helpful.

      , December, 2013

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    • 0 of 0 people found the following review helpful.

      , December, 2013

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    • 0 of 0 people found the following review helpful.

      , December, 2013

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    • 0 of 0 people found the following review helpful.

      , November, 2013

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    • 0 of 0 people found the following review helpful.

      , November, 2013

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    • 0 of 0 people found the following review helpful.

      , October, 2013

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    • 0 of 0 people found the following review helpful.

      , October, 2013

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    • 0 of 0 people found the following review helpful.

      Renters Ins., September, 2013

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    • 0 of 0 people found the following review helpful.

      , August, 2013

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    • 0 of 0 people found the following review helpful.

      , August, 2013

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    • 0 of 0 people found the following review helpful.

      , August, 2013

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    • 0 of 0 people found the following review helpful.

      , July, 2013

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    • 0 of 0 people found the following review helpful.

      , July, 2013

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    • 0 of 0 people found the following review helpful.

      , July, 2013

      i'm looking for a policy that is not quite as exspensive

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    • 0 of 0 people found the following review helpful.

      , July, 2013

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    • 0 of 0 people found the following review helpful.

      , July, 2013

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    • 0 of 0 people found the following review helpful.

      , July, 2013

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    • 0 of 0 people found the following review helpful.

      , July, 2013

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    • 0 of 0 people found the following review helpful.

      , July, 2013

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    • 0 of 0 people found the following review helpful.

      , June, 2013

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    • 0 of 0 people found the following review helpful.

      , June, 2013

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    • 0 of 0 people found the following review helpful.

      , May, 2013

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    • 0 of 0 people found the following review helpful.

      , May, 2013

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    • 0 of 0 people found the following review helpful.

      , May, 2013

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    • 0 of 0 people found the following review helpful.

      , May, 2013

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    • 0 of 0 people found the following review helpful.

      , May, 2013

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    • 0 of 0 people found the following review helpful.

      , May, 2013

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    • 0 of 0 people found the following review helpful.

      , May, 2013

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    • 0 of 0 people found the following review helpful.

      , April, 2013

      Looking for coverage for a secondary home in Florida.

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    • 0 of 0 people found the following review helpful.

      , April, 2013

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    • 0 of 0 people found the following review helpful.

      Second home insurance, April, 2013

      Hartford does not cover homeowners insurance in Florida. Need to find a carrier that handles condo insurance. Also interested in flood insurance.

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    • 0 of 0 people found the following review helpful.

      , March, 2013

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    • 0 of 0 people found the following review helpful.

      , February, 2013

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    • 0 of 0 people found the following review helpful.

      , February, 2013

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    • 0 of 0 people found the following review helpful.

      , February, 2013

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    • 0 of 0 people found the following review helpful.

      , February, 2013

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    • 0 of 0 people found the following review helpful.

      Hartford, January, 2013

      Excellent insurance but they do not cover unoccupied home owners insurance for people selling their homes.

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    • 0 of 0 people found the following review helpful.

      , December, 2012

      cost of policy went up over 200 dollars

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    • 0 of 0 people found the following review helpful.

      , December, 2012

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    • 0 of 0 people found the following review helpful.

      , September, 2012

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    • 0 of 0 people found the following review helpful.

      , September, 2012

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    • 0 of 0 people found the following review helpful.

      Satisfied , September, 2012

      was satisfied with the Hartford and had both auto and homeowners, customer service is good.

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    • 0 of 0 people found the following review helpful.

      , September, 2012

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    • 0 of 0 people found the following review helpful.

      been with the Hartford for about 10 years, August, 2012

      I have been with the Hartford for about 10 years and I just want to look around to see how they are compared to uthers.

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    • 0 of 0 people found the following review helpful.

      , August, 2012

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    • 0 of 0 people found the following review helpful.

      Hartford, January, 2012

      good Company, would like lower cost still. average customer service. wait can be long sometimes. good news letters option good info provided.

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